Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

NICOLE A. SPANN

Washington,DC

Summary

Talented Relocation Project Manager with over 10 years of experience working within the private and public sectors. A reliable team-player with the ability to take initiative, resolve client/employee issues independently, and advise, lead and encourage personnel. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Associate Project Coordinator / Move Coordinator

The Building People
01.2021 - Current
  • Plan, coordinate and supervise the physical relocation of 1,000 staff associates, equipment, and peripherals
  • Integration to an agile work environment
  • Technology integration and delivery
  • Procurement of new office and ancillary furniture and artwork
  • Physical relocation of employees
  • Facilitation of the existing office exit strategy
  • Removal and disposal of approximately 321,441 square feet of furniture, fixtures, and equipment in preparation for leased building return to GSA
  • Workstation disassembly, preparation/packaging, transportation, recycling and disposal of all furniture, equipment, lockers, and miscellaneous office content in a 6-phased removal sequence
  • Support USDA-RD efforts to include:
  • Furniture systems evaluation, standards development, bidding
  • Existing AV/technology inventory and re-use evaluation
  • Integrated delivery coordination with Agency personnel, GSA, Tenant/Landlord, and additional Service Providers
  • Coordination with IT in the delivery of Infrastructure Cabling including cable management services
  • Move Management
  • Furniture and equipment bar coding implementation for asset tracking
  • Coordination with Archibus team for the implementation of space management module
  • Responsible for review of furniture layout to ensure design meets approved planning criteria, and is also compliant with all local, state and federal regulations
  • Provide workplace solutions and strategies, including space utilization & revitalization, planning optimization, furniture procurement and relocation management
  • Engage with end users to review and incorporate planning strategies that focus on operationally efficient solutions that are adaptable over time.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Monitored project progress, identified risks and took corrective action as needed.

Relocation Coordinator / Move Activities Coordinator

Jones Lange Lasalle, T. Rowe
01.2020 - 01.2021
  • Receive and process client move requests on a daily basis
  • Ensure all move management activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
  • Ensure data accuracy within relocation management and Planon database systems
  • Perform data input into the Planon database system to maintain occupancy information and asset accountability for T
  • Rowe Price
  • Accurately assemble and proofread project/proposal documents and compare vendor/subcontractor invoices to purchase orders or subcontracts
  • Coordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancements
  • Coordinate scheduled events with property management, facilities management and all parties involved in relocations
  • Identify outstanding issues associated with the project and communicate to the team lead
  • Create and distribute move communications/move packets and labels to clients
  • Assist in entering and processing information during post-move help desk.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

Relocation Project Manager

B3 Solutions
  • Coordinate departmental and office relocations for the Department of Defense, Office of the Secretary of Defense to include the Pentagon and other off-site locations in relation to move requirements
  • Provide day to day relocation assistance to the Federal Facilities Division (FFD) / Facilities Services Directorate (FSD) / Property Management Branch (PMB) Chief and Deputy Chief
  • Relocate personnel, as many as 100 per relocation/day, and tenant’s personal belongings from one location to another within the National Capital Region
  • Provide monthly Relocation Services Activity reports to the PMB Chief and Deputy Chief
  • Responsible for day-to-day surplus Government property turn-in
  • Submit property turn-in (scrap and reusable) request using the Defense Logistics Agency (DLA) Disposition Services web-based Electronic Turn-in Document (ETID) program by generating and utilizing DD Form 1348-1A
  • Arrange property disposal appointments with the DLA scheduler at Fort Meade, Maryland
  • Ensure that all trucks and trailers are loaded properly and safely
  • Oversee move vendors while disposing of property at DLA in Fort Meade, Maryland
  • Utilize the Defense Property Accountability System (DPAS) ensuring that all OSD surplus and reusable property is accounted for
  • Verify that all surplus and turn in property is updated in DPAS and put into the pending stage
  • Sign all DD Form 1150 stating that all surplus and turn in property has been received
  • Oversee surplus activities for governmental leased spaces, ensuring that all contents to include but not limited to furniture and electronics are removed and sent to appropriate governmental surplus facilities
  • Meet with Space Plans and Acquisitions Division
  • Identify scheduling requirements\restraints
  • Establish cost estimate, issue mover scope of work, Market Research Report, Market Research findings and negotiate final mover cost
  • Perform project start-up to project completion and ensure projects are complete on time and within specified project cost
  • Request Certificate of Insurance for each move and conduct pre and post move inventories
  • Review the Acquisition Directorate (AD) Move Vendor Contract and Washington Headquarters Services Tenant Relocation Performance Work Statement
  • Complete the Requirements Package Checklist for FSD (AD Checklist)
  • Enter all inventories onto an Excel Spreadsheet to establish an accountable record of all properties/contents to be relocated and/or disposed of
  • Establish a tracking system for all surplus trailers used on projects
  • Read and print floor plans using Autocad to be able to count the seating of individual spaces
  • Prepare documentation such as move day schedules, box delivery schedules, equipment schedules, move date checklist, pre-move briefing schedules and pre-move agenda packets ensuring that all aspects of the move run smoothly and to ensure that the client is satisfied
  • Prepare all Close-Out reports for all relocation and surplus projects
  • These reports include: Memorandum for the Records, Reutilization Form and Performance Questionnaire
  • Research policy documents associated with NCIC security to ensure that regulations/protocols are incorporated into project planning and implementation.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Project Manager/Surplus and Relocation Manager

Proven Management
01.2011 - 01.2016
  • Coordinate departmental and office relocations for the Department of Defense to include the Pentagon and other off-site locations in relation to move requirements
  • Provide day to day relocation assistance to the Federal Facilities Division (FFD) / Facilities Services Directorate (FSD) / Property Management Branch (PMB) Chief and Deputy Chief
  • Provide monthly Relocation Services Activity reports to the PMB Chief and Deputy Chief
  • Responsible for day to day surplus Government property turn-in
  • Submit property turn-in request using the Logistics Washington Services program by generating and utilizing DD Form 3161 and DD Form 1348-1A following Federal Guidelines and Policies
  • Oversee surplus activities for governmental leased spaces, ensuring that all contents to include but not limited to furniture and electronics are removed and sent to appropriate governmental surplus facilities
  • Establish cost estimate, issue mover scope of work and negotiate final mover cost
  • Perform project start-up to project completion and ensure projects are complete on time and within specified project cost
  • Request Certificate of Insurance for each move and conduct pre and post move inventories
  • Review the Acquisition Directorate (AD) Move Vendor Contract and Washington Headquarters Services Tenant Relocation Performance Work Statement
  • Complete the Requirements Package Checklist for FSD (AD Checklist)
  • Enter all inventories onto an Excel Spreadsheet to establish an accountable record of all properties/contents to be relocated and/or placed in surplus
  • Establish a tracking system for all surplus trailers used on projects
  • Oversee the contracted moving companies, making sure that they are in compliance to all Relocation and Planning Team Standards
  • Prepare all Close-Out reports for all relocation and surplus projects
  • These reports include: Memorandum for the Records, Reutilization Form and Performance Questionnaire.

Senior Project Manager/Relocation Manager

C-Systems International
01.2008 - 01.2011
  • Supervise employees on the Pentagon Renovation Project
  • Conduct team meetings to discuss any issues and concerns, updates of company’s procedures/policies, and any concerns that the government needs to relay to the team
  • Communicate with the company’s General Manager of any staff related concerns/issues
  • Submit timesheets to Human Resources and update a comp time report that is submitted weekly
  • Coordinate departmental and office relocations for the Department of Defense to include the Pentagon and other off-site locations in relation to move requirements
  • Identify scheduling requirements\restraints
  • Establish cost estimate, issue mover scope of work and negotiate final mover cost
  • Perform project start-up to project completion and ensure projects are complete on time and within specified project cost
  • Request Certificate of Insurance for each move and conduct pre and post move inventories
  • Oversee the contracted moving companies, making sure that they are in compliance to all Relocation and Planning Team Standards.

Regional Manager

American Correctional Association
01.2005 - 01.2008

DAE/Applicant Assistant

Federal Emergency Management Agency
01.2004 - 01.2005

Correctional Officer

Correction Corporation Of America
01.1997 - 01.2005

Education

Bachelor of Science - Criminal Justice

Grambling State University
Grambling, LA

Skills

  • Ability to Build and Maintain Great Rapport with Clients
  • Advanced Logistics Skills
  • Leadership and Managerial Skills
  • Strong Organizational Skills
  • Advanced Knowledge of Microsoft Office
  • Teamwork
  • Keen Attention to Detail
  • Project Scope
  • Risk Management
  • Schedule Management
  • Inventory Control
  • Vendor Sourcing

Accomplishments

  • Saved the U.S. Department of Defense more than $100,000.00 over 8 years by establishing cost estimates for the relocation vendor selection process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Certification

OSHA - Occupational Safety and Health Administration

Timeline

Associate Project Coordinator / Move Coordinator

The Building People
01.2021 - Current

Relocation Coordinator / Move Activities Coordinator

Jones Lange Lasalle, T. Rowe
01.2020 - 01.2021

Project Manager/Surplus and Relocation Manager

Proven Management
01.2011 - 01.2016

Senior Project Manager/Relocation Manager

C-Systems International
01.2008 - 01.2011

Regional Manager

American Correctional Association
01.2005 - 01.2008

DAE/Applicant Assistant

Federal Emergency Management Agency
01.2004 - 01.2005

Correctional Officer

Correction Corporation Of America
01.1997 - 01.2005

Relocation Project Manager

B3 Solutions

Bachelor of Science - Criminal Justice

Grambling State University
NICOLE A. SPANN