Microsoft Office Suite
Hi, I’m
Nicole Spath
Prairie Grove,AR
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Overview
24
years of professional experience
6
years of post-secondary education
Work History
Stewart Title Guaranty CompanyHouston, TX
Executive Administrative Assistant
04.2024 - Current
Job overview
- Optimized executive productivity by managing complex schedules, coordinating travel arrangements, and streamlining meeting logistics for a team of senior executives, saving 15+ hours weekly
- Reduced travel expenses by 20% through vendor negotiations and implementing cost-effective booking strategies
- Enhanced operational efficiency by developing a filing system that improved document retrieval times by 40%, ensuring compliance with company policies
- Improved financial oversight by reviewing and processing expense reports with 100% accuracy, ensuring adherence to company budgets
- Increased meeting effectiveness by preparing agendas, compiling materials, and distributing detailed minutes, improving post-meeting action rates by 25%
- Facilitated cross-departmental collaboration by coordinating schedules and communicating effectively with HR, finance, and other administrative teams on special projects
- Supported executive decision-making by creating high-impact presentations and financial reports, aligning with organizational objectives and deadlines
- Protected sensitive company information by maintaining strict confidentiality protocols across personnel files and business records
- Led logistical planning for high-level board meetings, including agenda creation, material distribution, and catering coordination, ensuring seamless execution
Stewart Title DBA Empire Title AgencyPhoenix, AZ
West Region Project Manager
08.2023 - 04.2024
Job overview
- Led regional projects by developing and managing detailed project plans, timelines, and budgets, achieving on-time and on-budget completion for 95% of initiatives
- Enhanced decision-making by analyzing complex data from surveys, focus groups, and interviews, presenting actionable insights to stakeholders across all organizational levels
- Streamlined project workflows by implementing new processes, reducing project turnaround times by 20% and improving team collaboration
- Ensured compliance with all regulatory, policy, and procedural requirements, maintaining a 100% compliance rate across all projects
- Improved stakeholder communication by creating comprehensive reports and dashboards, enabling executive leadership to track project progress with clarity and accuracy
- Fostered cross-departmental coordination by allocating resources effectively across multiple teams, ensuring seamless execution of project deliverables
- Built strong vendor and contractor relationships, negotiating terms to reduce costs and enhance service quality
- Resolved project challenges proactively by conferring with team members and addressing bottlenecks, maintaining momentum and avoiding delays
- Supported strategic goals by aligning project outcomes with organizational priorities, contributing to operational efficiency improvements across the West Region
Stewart Title DBA Empire West Title AgencyPhoenix, AZ
CDD Processing Manager
06.2021 - 04.2024
Job overview
- Improved operational efficiency by analyzing workflows and implementing process improvements, reducing transaction processing time by 25%
- Developed standardized procedures that streamlined daily operations, ensuring consistency and accuracy across all processing tasks
- Led a high-performing team of +5 processing staff, providing training and mentorship to enhance skill levels and maintain quality control standards
- Enhanced data accuracy by monitoring daily production activities and implementing quality control protocols, achieving a 98% error-free rate in transactions
- Collaborated cross-functionally with departments to ensure seamless task completion and timely service delivery, contributing to client satisfaction
- Optimized onboarding processes by conducting regular training sessions for new hires, accelerating their productivity by 30% within the first 60 days
- Maintained compliance with industry regulations and company policies by developing and overseeing accurate transaction and document records
- Drove process transparency by creating comprehensive documentation of workflows and operational steps, supporting audit readiness and knowledge sharing
- Identified inefficiencies and proposed scalable solutions, reducing manual tasks and improving team productivity by 20%
Stewart Title DBA Empire West Title AgencyPhoenix, AZ
Escrow Officer / Branch Manager Assistant / Senior Closing Specialist
05.2017 - 06.2021
Job overview
- Ensured seamless real estate transactions by managing the full escrow process, adhering to regulatory requirements and resolving discrepancies to avoid delays
- Maintained 100% compliance with state and federal real estate laws by thoroughly reviewing and verifying contracts, commitments, and closing documents
- Streamlined closing activities for 100+ property transactions monthly, ensuring timely and accurate fund disbursement, document preparation, and account reconciliation
- Reduced closing errors by 30% through meticulous preparation of closing documents and proactive issue resolution during settlement processes
- Enhanced client satisfaction by providing responsive support to buyers, sellers, and lenders, resolving inquiries and negotiating solutions for transaction discrepancies
- Optimized escrow operations by reconciling accounts monthly with 100% accuracy, maintaining error-free financial records for audits and compliance
- Strengthened cross-departmental efficiency by liaising with title officers, financial institutions, and attorneys to ensure accurate and timely information exchange
Hewlett Packard EnterprisePhoenix, AZ
Business Analyst / Executive Administrative Assistant
09.2013 - 11.2016
Job overview
- Supported executive leadership by managing schedules, domestic/international travel, and client meetings for two healthcare accounts, ensuring operational efficiency
- Improved reporting accuracy and efficiency by creating monthly manpower reports detailing hours, resource allocation, and billing for two high-profile healthcare accounts
- Streamlined expense processes by reviewing and approving sales team expense reports, ensuring compliance with company policies and reducing processing times by 20%
- Optimized account operations by developing and maintaining lean documentation and spreadsheets for employee management, resource tracking, and compliance monitoring
- Enhanced client satisfaction by managing account travel policies, coordinating resources, and maintaining strong relationships with key stakeholders
- Ensured HIPAA compliance by tracking annual requirements and managing litigation hold information, maintaining 100% adherence to healthcare privacy standards
- Improved security and access control by serving as the primary point of contact for creating, monitoring, and updating all security access requests for accounts
- Managed critical records as the account’s records coordinator, ensuring accurate maintenance and storage in alignment with corporate policies
- Drove operational excellence by managing floor plans, coordinating emergency evacuation protocols, and serving as the on-site fire warden
- Facilitated seamless onboarding by serving as the point of contact for new employees, overseeing training, and streamlining the onboarding process for improved productivity
- Strengthened business continuity by actively participating in disaster recovery planning and business continuity initiatives for the account
- Created actionable financial deliverables by developing quarterly Add-On Financials and Task Orders, successfully executed with clients
- Improved documentation standards by editing the Privacy and Security handbook, supporting compliance efforts for the account
GIO ExpressNew Jersey
Sub-Contractor/Courier
01.2013 - 10.2016
Job overview
- Ensured secure document delivery by transporting financial records to 10 branches across the Phoenix area, maintaining 100% accuracy and confidentiality
- Managed site security by arming and disarming alarm systems at multiple locations, ensuring compliance with safety protocols
- Maintained accurate records of all retrieved and delivered documents, supporting audit readiness and operational transparency
- Streamlined administrative tasks by tracking mileage and time efficiently, submitting detailed reports to supervisors for payroll processing
- Built strong relationships with bank managers through consistent communication and reliable service delivery
- Supported payroll operations by accurately handling and submitting biweekly payroll reports, ensuring timely and error-free processing
Health 'n' HomePhoenix, AZ
Executive Assistant
08.2000 - 08.2005
Job overview
- Optimized executive productivity by managing the CEO’s complex travel arrangements and pre-planning logistics, ensuring seamless coordination across multiple locations
- Strengthened key relationships by maintaining and tracking priority communications with external contacts, supporting the CEO’s strategic initiatives
- Improved operational efficiency by designing and implementing filing systems, expediting document retrieval by 40%
- Streamlined financial processes by creating and reconciling expense reports and budgets, ensuring 100% accuracy and on-time submissions
- Enhanced meeting outcomes by preparing and proofreading executive briefing materials, agendas, and presentations, improving meeting efficiency and follow-up actions
- Supported HR initiatives by managing the annual employee review process, enabling timely performance evaluations and merit-based increases for 100+ staff
- Led logistics for company-wide events, including coordinating dealer visits, annual staff forums, and employee morale functions, improving engagement and attendance by 20%
- Processed payroll and vacation requests for 100 employees with 100% compliance to deadlines and accuracy standards
- Elevated office operations by implementing internal client filing systems and streamlining incoming correspondence workflows, improving document handling efficiency
- Coordinated expense reporting for eight field personnel, ensuring accurate reimbursement and policy compliance
- Fostered collaboration by booking conference rooms, arranging catering, and managing communication for executive-level meetings and special events
Timeline
Executive Administrative Assistant
Stewart Title Guaranty Company
04.2024 - Current
West Region Project Manager
Stewart Title DBA Empire Title Agency
08.2023 - 04.2024
CDD Processing Manager
Stewart Title DBA Empire West Title Agency
06.2021 - 04.2024
Escrow Officer / Branch Manager Assistant / Senior Closing Specialist
Stewart Title DBA Empire West Title Agency
05.2017 - 06.2021
Business Analyst / Executive Administrative Assistant
Hewlett Packard Enterprise
09.2013 - 11.2016
Sub-Contractor/Courier
GIO Express
01.2013 - 10.2016
Executive Assistant
Health 'n' Home
08.2000 - 08.2005
Apollo College
Certification from Dental Assisting
05.1993 - 01.1996
Moon Valley High School
High School Diploma
08.1990 - 05.1994
Summary
Smooth and professional Executive Administrative Assistant with experience enhancing executive productivity and improving business operations. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Education
Moon Valley High School Arizona
High School Diploma
08.1990 - 05.1994
Apollo College Arizona
Certification from Dental Assisting
05.1993 - 01.1996
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 100+ employees.
- Supervised team of 18 staff members.
- Collaborated with team of 25 in the development of Sharepoint site.
- Awarded a bonus in recognition of managing and building a direct SharePoint site for over 100 employees to reference daily.
- Created and currently manage several Microsoft Teams channels for daily employee use.
Skills
- Master calender management
- Information confidentiality
- Spreadsheet tracking
- Travel coordination
- Report generation
- Expense reporting
- Calendar management
- Document preparation
- Spreadsheet creation
- Business correspondence
- Meeting planning
- Documentation and reporting
- Scheduling
- Confidentiality
- Office management
- Travel arrangements
- Travel planning
- File management
- Event coordination
- Meeting support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionPersonal development programsSoftware
SharePoint
Workday
PowerBI
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
Gardening
Farming
Quad Riding
Camping
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