Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender
Nicole Spear

Nicole Spear

Bartender
Bethany,CT

Summary

Dynamic bartender with a proven track record. Recognized for exceptional customer service and mixology expertise. Skilled in upselling and creating innovative cocktails, I consistently enhanced customer satisfaction and loyalty. A reliable team player, I excel in fast-paced environments while maintaining a clean and organized workspace. Well known for speed while providing outstanding cocktails. Very hard working individual who thrives under pressure. Over 20 yrs FOH experience and fluent in Spanish !

Overview

20
20
years of professional experience

Work History

Bartender

Dock 34
04.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Oxford House Tavern
02.2024 - 01.2025
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender

Pier 131
04.2022 - 12.2023
  • Was know as the fastest bartender in Shelton. Maintained consistent speed and quality at very high volume restaurant , holding down a service bar responsible for 400 seats.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.

Bartender

Ari Bellas
01.2021 - 03.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Bartender

Elm Restaurant
09.2013 - 12.2020
  • Responsible for creating unique seasonal cocktail menu for prestigious restaurant in one of the wealthiest towns in the country.
  • Well know in the area for the best cocktails in the area at the time, Constantly creating repeat customers seeking my drinks and service.
  • Vast knowledge in food, mixology, pairing and high end service.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.

Education

Associate - General Studies

Gateway Community College
New Haven, CT

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Fluency in Spanish
  • Maintaining a clean bar
  • Proficient in mixology
  • Anticipating guest needs
  • Wine and liquor expertise
  • Recipe and menu memorization
  • Outstanding customer service
  • Cocktail list development
  • Honest and dependable

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Oxford House Tavern
02.2024 - 01.2025

Bartender

Dock 34
04.2022 - Current

Bartender

Pier 131
04.2022 - 12.2023

Bartender

Ari Bellas
01.2021 - 03.2022

Bartender

Elm Restaurant
09.2013 - 12.2020

Associate - General Studies

Gateway Community College

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