NICOLE SPEROW
Lexington ,KY
Summary
I am currently a senior at the University of Kentucky. I am currently majoring in Management with a minor in Communications. My strong work ethic applies both in school and in the workplace. I have worked part-time jobs since I was 15 years old, always arriving on time and performing tasks to the best of my ability. I communicate effectively with guests and strive to be flexible, responsible, and efficient.
Overview
5
5
years of professional experience
Work History
Shift Lead/Ice Cream Maker
Buzzed Bull Creamery
09.2022 - Current
- Responsible for customer service, store operations, inventory management, and training and supervising employees
- Cheerfully greet customers and explain the process of making ice cream with liquid nitrogen
- Promote upselling
- Maintained a clean and efficient work environment
- Assist with marketing and creation of promotional videos for social channels
Hostess
Red Rocks Cafe
09.2020 - 08.2022
- Customer service: greet, seat, and serve restaurant guests in an upscale environment
- Assist guests with placing to-go orders and processing payments
- Manage reservations and schedule large parties
- Restaurant operations: Control waitlists and wait times. Sanitize common areas and prepare place settings for guests.
Food Runner
Local Taco
09.2021 - 02.2022
- Provide hight standard of customer service in a fast paced environment
- Ensure orders accuracy
- Maintain cleanliness and organization in the expo line.
Deck Manager
Open Water Adventures
02.2019 - 08.2020
- Assist instructors with swim class set-up
- Rescue swimmers in distress
- Monitor safety of guests and enforce all regulations.
Senior Lifeguard
Lifeguard | Trident Pool Group
05.2018 - 09.2020
- Admit guests to the pool area at check-in station
- Monitor safety of guests in and around the pool
- Enforce community regulations
- Sanitize pools and common areas
- Earned CPR, Lifeguard, and O2 certifications.
Education
Bachelor of Business Administration - Business Management
University of Kentucky
Lexington, KY05.2024
Skills
- Leadership
- Customer Service
- Marketing
- Management
- Problem Solving
- Training
- Social Media
- Organization Skills
- Teamwork
Leadership Positions
President | HOSA Biomedical and Future Health Professionals Club 08/2020-05/2021
• Lead club of 60 members interested in health professions. Organize events including meetings, blood drives, and competitions.
• Top 5 Placement in 2018 Regional Competition
• Top 10 Placement in 2018 State Competition
Executive Class Council | Social Media Chair 08/2019-05/2021
• Organized school events. Proposed and planned first-ever homecoming dance. Coordinated all planning and promotion activities. Sold 350 tickets.
• Partner with Chick-Fil-A Leadership Academy
• Tutor Highland Creek Elementary School students
Timeline
Shift Lead/Ice Cream Maker
Buzzed Bull Creamery
09.2022 - Current
Food Runner
Local Taco
09.2021 - 02.2022
Hostess
Red Rocks Cafe
09.2020 - 08.2022
Deck Manager
Open Water Adventures
02.2019 - 08.2020
Senior Lifeguard
Lifeguard | Trident Pool Group
05.2018 - 09.2020
Bachelor of Business Administration - Business Management
University of Kentucky
Similar Profiles
CHARLES L. SMITHCHARLES L. SMITH
Area Operations Manager at J.R.B. Dba; Roll On In & Buzzed Bull CreameryArea Operations Manager at J.R.B. Dba; Roll On In & Buzzed Bull Creamery
Taylor IngramTaylor Ingram
Mixologist at Buzzed BullMixologist at Buzzed Bull
Zachary SegalZachary Segal
Founder at Buzzed BakeryFounder at Buzzed Bakery