Nicole Steele
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Licensed Massage Therapist and Office Manager
The Well, LLC
09.2020 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Conducted in depth consultations with clients to determine areas of dysfunction and provided safe, effective, and appropriate massage therapy techniques during client appointments.
- Maintained client treatment records in compliance with HIPPA regulations and designed long-term treatment plans for return clients.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitation protocols.
- Created marketing advertisements, social media content, newsletters, and brochures to increase awareness of services and boost sales.
- Collated commission reports for payroll processing.
- Handled accounts receivable.
Licensed Massage Therapist
Aquarius Spa And Salon
09.2012 - 09.2020
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Conducted extensive consultations to determine areas of dysfunction and provided safe, effective, and appropriate massage therapy techniques during client appointments.
- Maintained client treatment records in compliance with HIPPA regulations and designed long-term treatment plans for return customers.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitation protocols.
Secondary English Teacher
Lexington County School District 4
07.2008 - 06.2011
- Planned dynamic lessons to increase student comprehension of texts and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans which incorporated state standards.
- Designed and implemented assessments to measure student progress and provided feedback to improve performance and establish academic success.
- Attended department meetings to develop and update course curricula.
- Established and maintained professional relationships with students, staff, parents and community members.
- Utilized data to inform instructional decisions and personalize learning.
Education
Bachelor of Arts - English Literature
University of South Carolina
Columbia, SCCertification - Clinical Massage Therapy
Midlands Technical College
Columbia, SC08.2012
Skills
- Excellent Verbal and Written Communication Skills
- Reflective Listening Skills
- Strong Manual Dexterity
- Administrative Procedures
- Proficient in Microsoft Office Suite
- Skilled in Editing and Proofreading
- Schedule Preparation
- Adaptable
- Interpersonal Skills
- Critical Thinking
Timeline
Licensed Massage Therapist and Office Manager
The Well, LLC
09.2020 - Current
Licensed Massage Therapist
Aquarius Spa And Salon
09.2012 - 09.2020
Secondary English Teacher
Lexington County School District 4
07.2008 - 06.2011
Bachelor of Arts - English Literature
University of South Carolina
Certification - Clinical Massage Therapy
Midlands Technical College
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