Nicole Steele

• MySQL Account Executive for the SE territory covering MS., AL., FL., NC., SC., IL., WI., MN., and IA. for Enterprise, ISV, and SLED accounts.
• Worked closely with marketing teams to develop targeted campaigns that generated high-quality leads for enterprise accounts.
• Generated new contacts through networking and cold calling.
• Led cross-functional teams to deliver tailored solutions, improving service delivery and operational efficiency.
• Developed strategic account plans aligned with client goals, enhancing long-term partnerships and revenue growth.
• Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
• Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
• Negotiated contract terms with key clients, ensuring alignment with business objectives while maximizing profitability.
• Provided exceptional pre-and post-sales support to clients, ensuring their satisfaction and driving repeat business.
• Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.
• Provided timely updates on account activities, enabling the management team to make informed decisions in driving business growth.

• Annual Revenue Attainment:

FY25 85% average quota attainment

FY24 79% average quota attainment

FY23 81% average quota attainment

Q1 FY22 Q1 Top Producer % of quota award recipient

FY22 117% quota attainment

• MySQL Enterprise Renewal Sales Role for the Mid-Atlantic territory where effective Account Management within a set install-base and active engagements ensure continued renewal of an annual subscription contract.
• Build and maintain relationships with existing customers and be the “go to” person for customers and partners.
• Leverage cross-functional teams to achieve success results the customer needs while meeting customer needs.
• Educate customers on business practices and any associated contractual implications.
• Handle escalations, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Worked well in a team setting, providing support and guidance. Internally, helped on-board/train new hires.
• Maintain accurate forecast and activities for assigned region in the CRM.
• Organized and detail-oriented with a strong work ethic.
• Achieve quarterly assigned sales quotas.

• Annual Revenue Attainment:

FY21 117% quota attainment

FY20 122% quota attainment

Q1 FY20 MVP award recipient

• MySQL Enterprise Inside Sales role for the South San Francisco Bay area.
• Effectively increase revenue pipeline through various hunting techniques; including cold-calling, up-sell into existing accounts, referrals, and marketing campaigns.
• Account Management on existing business, bi-annual Database well visits, SR escalations, PO/Order entry, and accounts receivable concerns.
• Manage sales opportunities with accurate forecasting and appropriate resource allocation via numerous internal departments to align with customer's business goals.
• Deliver product and services via conference calls, online with web-ex/Zoom, and in-person conferences.
• Communication both internally and externally with total transparency on every project; including having high-level business conversations with the CIO/CTO to understand what their needs/goals.
• Deliver discovery calls with DBAs, Applications teams, DB Architectures and Developers to ensure that the goals of the project are within capabilities, and if not then to provide the needed support to get them there.
• Once an environment is implemented, help DBAs learn how to use and manage the software all while maintaining contact with the customer throughout the year to ensure continual stickiness in the account.
• Maintain competitive knowledge within the database industry, including MySQL's products and technologies trends to leverage within the sales cycle.
• Team collaboration with Field Reps., Channel Managers, Partners/Resellers, Client Success teams, Business Development Reps. Legal, Contracts/Deal Management, Bookings, Operations, and Billing.
• Critical thinking to break down problems, evaluate solutions and make decisions while navigating through company policies and procedures to close the deal within tight deadlines.

● Annual Revenue Attainment:

2019- 94% goal attainment;

2018- 88% goal attainment;

2017- 89% goal attainment;

2016- 113% goal attainment

Q3 FY18 Against All Odds award recipient.

• Service Agreement Contracts salesperson for biological testing equipment within the Clinical Diagnostics, Life Science, University, and Governmental industries.
• Responsible for locating the instrument's final resting place, determining which department/person is responsible for maintaining the unit, and then ensure that the warranty term period was accurate.
• Solicit, create, and deliver Service Agreement Contracts for all instruments sold to either a Partner, Distributor and/or End-User, globally, where the average cost of a single service contract was $6k while hitting a 10 million dollar annual quota.
• Negotiate contract legal terms for geographic regions, globally, and ensure that the PO terms are acceptable by both parties Manage and schedule the annual Preventative Maintenance visits.
• Responsible for the entire sales cycle from start to finish.
• Provide management, weekly, accurate forecasting for quarterly and annual revenue goals via contract e-business suite and Sale Force CRM.
• Attainment:

2015: $10,329,938.00 98% of goal obtained

2014: $9,512,492.00 99% of goal was obtained

2013: $8,938,120.00 104% of goal was obtained