Nicole Sterrett
Rancho Cordova,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant 3
UCDavis Public Affairs & Marketing / Blank Assistant 3
11.2023 - Current
- Supporting various units within the Department, event planning, coordination, and communication with team members, preparation and submission of Aggie Expense Reports, maintaining tracking logs and support for projects, complex calendaring with physicians and other primary care providers
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
General Manager
Ghai Management Inc
01.2023 - 11.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
General Manager
MRB Holdings Corporation
10.2013 - 01.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
Diploma -
Elk Grove High School
Elk Grove, CA06.2007
Skills
- Proficient in using various computer-based analytical tools such as Microsoft Word, Excel, Teams, and Outlook
- Extensive work in Marketing, Expansion, and Team Building
- Leadership, managing multiple employees on various shifts
- Filing and record keeping This includes inventory, currency, and employee records
- Clerical duties - Communication that takes place with upper management, trouble tickets for technical support, and various emails pertaining to job functions
- Food handling; although this pertains to the food industry, I feel the intricacies and high standards are transferable to any field
- Familiar with Customer Relation Analysis, and the practical implementation thereof
- Years of demonstrating comfort in a high volume, fast paced environment
- Skills and experience in sales analysis, trends, adaption, and solutions
References
- Jackie Ochoa, Nursing recruiter at UC Davis Medical Center. (530)-383-6078
- Karen Clover, District Manager for Ghai Management. (916)-712-7265
- Jamie Coble, District Manager for MRB Holdings. (775)-544-1218
Timeline
Administrative Assistant 3
UCDavis Public Affairs & Marketing / Blank Assistant 3
11.2023 - Current
General Manager
Ghai Management Inc
01.2023 - 11.2023
General Manager
MRB Holdings Corporation
10.2013 - 01.2023
Diploma -
Elk Grove High School
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