Nicole Stiles

• Collaborated with product management teams to provide feedback on market trends and contribute to product improvements.
• Facilitated smooth hand-offs between pre-sales and post-sales teams, ensuring seamless transitions for customers.
• Served as a trusted advisor for clients throughout the sales cycle, guiding them towards informed purchasing decisions.
• Established strong relationships with customers by providing ongoing support and addressing concerns promptly.
• Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.

I had also worked here previously from September 2022 - January 2023

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• I built Pallets with Items , wrap them and Label them and place them in position for receiving and get them ready and load them on the trucks for transport.
• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
• Scanned and verified UPC codes for all products to aid in identification.
• Verified proper labeling and identification on all orders before shipment.
• Used RF scanners to track orders and verify accuracy.
• Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
• Kept accurate records of picked items to assist in inventory control and tracking.
• Followed safety protocols and procedures to minimize workplace accidents.
• Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.

• Supported inventory management by maintaining adequate stock of raw materials, consumables, and components for mixer machines operation.
• Achieved consistent product quality by closely following recipes and measuring ingredients accurately.
• Contributed to continuous improvement efforts by providing feedback on machine performance and suggesting possible improvements.
• Boosted customer satisfaction levels by delivering high-quality finished products within specified timelines.
• Ensured compliance with regulatory requirements related to food safety standards during the mixing process.
• Increased safety measures by adhering to company guidelines and consistently wearing appropriate personal protective equipment.
• Kept detailed records of each batch produced, including ingredient quantities used, batch numbers, and time logs to ensure traceability throughout the supply chain.
• Maintained high-quality results while meeting production deadlines by effectively managing multiple tasks simultaneously during the mixing process cycle.
• I lifted 50 pound bags of product repeatedly and got the product ready to go into the Mixer for production.

• Troubleshot technical issues related to alarm equipment, resolving problems quickly while minimizing downtime.
• Enhanced security measures by consistently monitoring alarm systems and promptly reporting any irregularities.
• Participated in security audits, providing valuable feedback for the enhancement of overall safety measures and procedures.
• Participated in regular team meetings to discuss ongoing issues within the industry and explore innovative solutions for enhanced security monitoring operations.
• Continuously honed skills through professional development opportunities and industry-related certifications, staying current with evolving trends in alarm monitoring.
• Dispatched fire, Burglary and other alarms.
• Recorded dates, times, destinations and types of calls or messages received and transmitted, using [Software].

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Operated cash register to ring up final bill and process various forms of payment.