Nicole Stoker
Hampton,VA
Summary
Dynamic professional with a strong background in customer service and teamwork, expressed everyday while I currently serve in the Military. Proven ability to adapt and excel in fast-paced environments, consistently meeting productivity targets. Excellent communication skills and a dependable nature ensure effective collaboration and customer satisfaction. Committed to delivering high-quality. results under pressure.
Overview
7
7
years of professional experience
Work History
Active Duty
United States Military
Norfolk, VA
08.2022 - Current
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs.
- Contributed to successful missions by performing essential tasks such as standing watch.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Warehouse Associate
Amazon
Las Vegas, NV
08.2021 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Server
Cracker Barrel
North Las Vegas, NV
01.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
Braums Ice Cream And Dairy
Gainesville, TX
04.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Legacy High School
10.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Verbal communication
Timeline
Active Duty
United States Military
08.2022 - Current
Warehouse Associate
Amazon
08.2021 - 07.2022
Server
Cracker Barrel
01.2019 - 05.2020
Sales Associate
Braums Ice Cream And Dairy
04.2018 - 04.2019
Legacy High School