Nicole St.Pierre
Sorrento ,LA
Summary
Focused Administrative leader offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency. Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
RJ Daigle & Son's Contractors, Inc
Baton Rouge , LA
09.2023 - Current
- Organized and maintained filing systems for sensitive documents.
- Prepared detailed reports and presentations for executive staff.
- Answered phones and routed calls to appropriate personnel.
- Created expense reports using company software applications.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Processed invoices from vendors in a timely manner according to company policies.
- Answered phone calls, provided information and connected callers to appropriate personnel.
Dental Insurance Coordinator
Lam Dentistry
Prairieville, La
03.2023 - 09.2023
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Processed requests for pre-authorization of treatments from providers on behalf of patients.
Personal Lines Assistant
Carmouche Insurance
Gonzales , LA
08.2016 - 03.2020
- Assisted customers with policy changes, renewals, and cancellations.
- Organized paper files for policies and documents.
- Processed payments and refunds accurately and timely.
- Researched customer inquiries regarding coverage or billing issues.
- Generated quotes for new business opportunities.
- Prepared renewal letters, notices, and other correspondence to clients.
- Provided guidance to clients on insurance requirements and options.
- Answered phones promptly and provided excellent customer service.
- Monitored expiration dates for policies to ensure compliance.
- Responded quickly to emails from customers seeking assistance.
Education
EDDA Certified - Dental Assisting
LSU School Of Dentistry
New Orleans, LA09-2009
High School Diploma -
St. Amant High School
Saint Amant, LA05-2007
Skills
- Correspondence Preparation
- Microsoft Access
- Time Management
- Office Administration
- Microsoft Excel
- Office inventory management
- Document Management
- Project Support
- Appointment Scheduling
- Employee Records Management
- Data Entry
- Processing Expense Reports
- Data Collection
- Filing
- Proficient in [Software]
- Calendars management
Languages
English
Professional
Timeline
Administrative Coordinator
RJ Daigle & Son's Contractors, Inc
09.2023 - Current
Dental Insurance Coordinator
Lam Dentistry
03.2023 - 09.2023
Personal Lines Assistant
Carmouche Insurance
08.2016 - 03.2020
EDDA Certified - Dental Assisting
LSU School Of Dentistry
High School Diploma -
St. Amant High School
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