Nicole Streeter
Gardnerville,NV
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Physical Therapy Technician
Bodywise Physical Therapy And Wellness
11.2023 - Current
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Scheduling Coordinator
Hoffman Plumbing
06.2022 - 06.2023
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support efficient costumer care.
- Optimized workflow by prioritizing tasks based on urgency and aligning assignments accordingly.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Homeschool
Smith, NV05.2022
Skills
- Strength training
- Cleaning and sanitation
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Scheduling
Timeline
Physical Therapy Technician
Bodywise Physical Therapy And Wellness
11.2023 - Current
Scheduling Coordinator
Hoffman Plumbing
06.2022 - 06.2023
High School Diploma -
Homeschool
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