Nicole Strobel
Red Wing,MN
Summary
Talented Team Leader experienced and dedicated to enhancing client satisfaction and business success. Diplomatic and friendly with excellent interpersonal and communication skills.. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Develops strategies, provides training, sets goals and obtains feedback. Problem solver and networker to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Team Lead and owner of Tailwind Home Realty
Exp Realty
01.2023 - Current
- Train new agents
- Marketing
- Lead Generation
- Assist Clients who are buying and/or selling homes
- Train new agents
- Perform office presentations
- Manage large database of clients
- Negotiate and write contracts
- Organize market analysis reports and perform listing presentations to potential sellers
- Hold open houses
- Closed $11,756,000 in sales in 2021
Sales Consultant
Security Control Systems Inc.
11.2022 - Current
- Lead generation through networking, researching new businesses, door knocking and cold calling
- Perform on-site risk assessments and consultations
- Research products and continuous education of new products.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Project Manage jobs by overseeing installations and technicians.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Real Estate Agent
Coldwell Banker
09.2020 - 01.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Real Estate Agent
Exit Realty
01.2020 - 09.2020
- New solo agent, created brand, purchased domain, and start marketing my business
- Researched new lead generation sources and create database of clients
Real Estate Agent
Pederson Realty
11.2018 - 09.2020
- Worked on team to assist broker in selling his listings
- Responded to and helped buyer leads generated by team's marketing and websites
- Attended team meetings and fulfilled education requirements
Sales Associate
HOM Furniture
11.2018 - 02.2020
- Created Custom Orders
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Freight Auditor
Cerasis
06.2017 - 10.2018
- Reconcile invoices with discrepancies and validate fees by close interaction with carriers; identify and correct undocumented shipments by creating Bills of Lading
- Collaborate with other branches to ensure accuracy with billing and software
- Provide internal and external customer service via phone and email
- Work independently and as team to meet daily and weekly goals.
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
Administrative Chiropractic Assistant
ABLE Chiropractic
07.2016 - 06.2017
- Administrative Support for two physicians, providing excellent customer service to patients answering phones and scheduling appointments
- Managed details of office correspondence through email and fax
- Coordinated patient administration, treatment schedules and confidential records, facilitated enhanced services and insurance validation
- Monitored inventory, ordered supplies and nutritional supplements, managed social media sites.
Floral Designer
Procida Florist
09.2005 - 09.2009
- Arranged bouquets, wreaths, terrariums, and other items using trimmers, shapers, wire, pins, floral tape, foam, and other materials
- Answered multi-line phone system, took orders, maintained retail, designed window displays,prepared and stored flowers, and made deliveries
- Worked closely with Bonnie Procida, owner, to help with whichever tasks needed to be completed.
Apprentice/Stylist
Cameo Day Spa
09.2001 - 06.2005
- Worked at award-winning salon and maintained professional appearance and demeanor while working as part of very talented team of stylists
- Responsible for assisting stylists, knowing their schedules, starting and finishing their guests, and helping with color processes
- Maintained inventory and equipment and kept salon tidy
- Performed salon services on own clientele.
Education
BBA - Sustainable Enterprise Management
Ashford University
San Diego, CA06.2017
Skills
- Social Media Management
- Email Marketing
- Branding
- Project Management
- Marketing
- Market Research
- Presentation Skills
- Event Planning
- Business development
- Market Analysis
- Computer Skills
- Microsoft Word, Excel, PowerPoint, Outlook, QuickBooks
- Client Management Databases
- Content Design Platforms
Additional Information
- Certifications and Licenses , Real Estate License October 2018 to June 2024 Minnesota and Wisconsin Real Estate Sales License
Timeline
Team Lead and owner of Tailwind Home Realty
Exp Realty
01.2023 - Current
Sales Consultant
Security Control Systems Inc.
11.2022 - Current
Real Estate Agent
Coldwell Banker
09.2020 - 01.2023
Real Estate Agent
Exit Realty
01.2020 - 09.2020
Real Estate Agent
Pederson Realty
11.2018 - 09.2020
Sales Associate
HOM Furniture
11.2018 - 02.2020
Freight Auditor
Cerasis
06.2017 - 10.2018
Administrative Chiropractic Assistant
ABLE Chiropractic
07.2016 - 06.2017
Floral Designer
Procida Florist
09.2005 - 09.2009
Apprentice/Stylist
Cameo Day Spa
09.2001 - 06.2005
BBA - Sustainable Enterprise Management
Ashford University