Nicole Strynar
North Berwick,ME
Summary
Dynamic and results-driven professional with extensive experience in management-focused roles. Known for exceptional communication and problem-solving skills, a keen eye for detail, and the ability to thrive in fast-paced, multitasking environments. Committed to delivering top-notch client relations and fostering collaboration to achieve team success.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Sunrise Pointe Café & Occasions Event Space
01.2020 - 04.2024
- Managed day-to-day business operations
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Laboratory Technician
Mass General Brigham Hospital (WDH)
06.2008 - 08.2020
- Involved in every aspect of Laboratory work, from collecting blood samples from patients, processing the samples, ensured accurate results and always maintained and followed strict guidelines and regulations
- Worked on the Wentworth Douglass’ Trauma Team, in the Seacoast Cancer Center and CHaD Pediatric Cardiology and Endocrinology over my 12 years with the Hospital
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
- Established strong relationships with patients through compassionate care and excellent bedside manner.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Associate Buyer
Talbots Inc
01.1999 - 06.2003
- Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
- Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
- Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
- Analyzed market trends to identify new products and make informed buying decisions.
- Developed strategies for inventory management, reducing excess stock and increasing turnover rates.
- Negotiated pricing for materials and supplies from vendors to secure best value.
- Participated in trade shows and industry events to stay current on market trends and build valuable connections with suppliers.
- Worked closely with sales teams to forecast demand, ensuring optimal inventory levels were maintained to meet customer needs.
Sales Manager
MBNA America Bank
02.1995 - 01.1999
- Managed a team of 30 full-time employees as an Outward Sales Manager in the $110 million Preferred Professional segment at MBNA America
- Assisted in the management of 200,000 calling hours in 1997 and achieved 126% of the new account plan while finishing under our $6.5 million budget at MBNA America’s New England Regional Call Center
- Consistently exceeded monthly sales and budget goals by an average of 8%
- Managed seven full-time employees as an Education Department Manager responsible for several different businesses including Outward and Inward Telesales, Collections, Balance Transfers and Customer Service
- Developed and implemented a revised curriculum that resulted in successful, motivated and goal oriented Outward Telesales Representatives
- Designed and assisted in leading 300 Outward Sales Representatives through an accelerated three-week Inward Telesales training program due to changing business needs
- Met and exceeded manager goals
- Received two commendations for Management Excellence
Education
Bachelor of Science - Psychology, Sociology, Woman Studies
University of Maine
Orono, MELaboratory Tech Phlebotomy License -
York County Community College
Wells, MECertificate of Completion - Accounting I & II
York County Community College
Wells, MESkills
- Operations, Project & Financial Management
- Team Leadership
- Adaptability
- Effective Communication
- Critical Thinking
- Attention to detail
- Thrive under pressure
- Problem-solving
Timeline
Owner/Operator
Sunrise Pointe Café & Occasions Event Space
01.2020 - 04.2024
Laboratory Technician
Mass General Brigham Hospital (WDH)
06.2008 - 08.2020
Associate Buyer
Talbots Inc
01.1999 - 06.2003
Sales Manager
MBNA America Bank
02.1995 - 01.1999
Bachelor of Science - Psychology, Sociology, Woman Studies
University of Maine
Laboratory Tech Phlebotomy License -
York County Community College
Certificate of Completion - Accounting I & II
York County Community College
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