Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Nicole Sullivan

San Antonio,TX

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Medical Senior Advocate

United Healthcare
06.2023 - Current
  • Advocated for healthcare policy changes to improve access and quality of care for underserved populations.
  • Processed medical claims in real time.
  • Monitored system issue tickets and troubleshooted issues with agents.
  • Ran applications to verify system issues.

Medical Billing Specialist

Baptist Health Systems
07.2015 - 05.2023
  • Collected payments and applied to patient accounts.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Printed and reviewed monthly patient aging reports and solicited overdue payments.
  • Liaised between patients, insurance companies, and billing offices.

Education

High School Diploma -

Trinity High School
Euless, TX
05-2000

Skills

  • Legal writing
  • Contract Review
  • Policy analysis
  • Client Counseling
  • Analytical Reasoning
  • Desktop and laptop expert
  • Network Security
  • Network Performance Analysis
  • Network device monitoring
  • Analytical Thinking

Software

Microsoft Products

Python

Timeline

Medical Senior Advocate

United Healthcare
06.2023 - Current

Medical Billing Specialist

Baptist Health Systems
07.2015 - 05.2023

High School Diploma -

Trinity High School

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Nicole Sullivan