Nicole Suonvieri
Hermantown,US
Summary
Dynamic Office Assistant with proven expertise in office administration and customer service, honed at Insurance Brokers of Minnesota. Excelled in data entry and administrative support, enhancing office efficiency and client satisfaction. Demonstrated strong problem-solving abilities and exceptional multi-line phone proficiency, ensuring smooth operations and positive customer interactions.
Overview
12
12
years of professional experience
Work History
Office Assistant
Insurance Brokers of Minnesota
02.2024 - 08.2024
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Office Assistant
Country Tax & Accounting Service LLC and
01.2022 - 04.2023
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Scheduled and coordinated travel arrangements for office staff members.
Child Care Aid
Child Care Connections
04.2012 - 04.2016
- Contributed towards regular evaluations of existing policies or procedures within the childcare setting – suggesting improvements where needed.
- Observed individual learning styles among children under care to create customized approaches tailored towards their unique needs.
- Managed behavioral issues in a calm, professional manner, utilizing effective behavior management techniques.
- Supported child development by implementing age-appropriate learning materials and activities.
- Increased language skills through engaging read-alouds, storytelling sessions, and interactive word games.
- Provided assistance with homework assignments, reinforcing classroom concepts and promoting academic success.
- Established a safe, nurturing environment for children to thrive both emotionally and physically.
- Facilitated sensory play experiences to enhance fine motor skills development among young learners.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Promoted emotional growth through compassionate guidance and conflict resolution strategies.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Implemented creative art projects as a means of self-expression and exploration for the children in care.
Education
High School Diploma -
Denfeld High School
Duluth, MN05.2005
Skills
- Data Entry
- Customer Service
- Multi-line phone proficiency
- Office Administration
- Administrative Support
- Documentation And Reporting
- Strong Problem Solver
- Appointment Scheduling
- File Maintenance
- Technical Support
- Proofreading
- Scheduling Meetings
Languages
English
Full Professional
Timeline
Office Assistant
Insurance Brokers of Minnesota
02.2024 - 08.2024
Office Assistant
Country Tax & Accounting Service LLC and
01.2022 - 04.2023
Child Care Aid
Child Care Connections
04.2012 - 04.2016
High School Diploma -
Denfeld High School
Similar Profiles
Carlie LindquistCarlie Lindquist
Insurance Agent Assistant at Insurance Brokers of MinnesotaInsurance Agent Assistant at Insurance Brokers of Minnesota
Charlene Ruth AsarisCharlene Ruth Asaris
Account Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance BrokersAccount Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance Brokers
Biman DeyBiman Dey
Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)