Nicole Swain

• Consulted with clients to determine desired hairstyles and services for their specific hair type.
• Performed haircuts, color treatments, and styling techniques for diverse clientele.
• Maintained cleanliness and organization of workstations and salon equipment and in between each client.
• Collaborated with team members to ensure smooth salon operations and customer satisfaction.
• Promoted salon services and products by effectively communicating benefits, resulting in increased client engagement.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Educated clients on proper home hair care maintenance techniques.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Assisted other stylists with busy periods in the salon.
• Pre-booked future appointments to increase repeat business.
• Demonstrated knowledge of health and safety regulations in the workplace.
• Recommended tailored treatment and styling products based on customer needs, enhancing client satisfaction and loyalty.
• Advised clients on how to maintain their haircuts between visits.
• Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
• Upsold additional services, contributing to higher overall sales and improved client experience.
• Participated in team discussions regarding marketing strategies for the salon.
• Kept up to date on new trends in men's hairstyles and facial hair designs.
• Performed various cuts, trims and shaves using clippers, scissors and razors.
• Attended continuing education classes related to barbering techniques.
• Adhered to state regulations regarding licensing requirements.

• Consulted with clients to determine desired hairstyles and services.
• Performed haircuts, color treatments, and styling techniques for diverse clientele.
• Maintained cleanliness of work station by sanitizing tools and equipment between uses.
• Educated clients on hair care products and styling techniques for home use.
• Assisted in scheduling appointments and managing client flow efficiently.
• Promoted salon services and products, enhancing client awareness and engagement.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Supported team during peak hours by collaborating with stylists to meet client needs.
• Cultivated relationships with new clients, driving referrals and expanding client base.
• Demonstrated knowledge of health and safety regulations in the workplace.
• Applied highlights, lowlights or other coloring techniques.
• Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
• Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
• Collaborated with other beauty professionals on projects related to hairstyling.
• Advised clients on how to maintain their haircuts between visits.
• Upsold additional services when appropriate to increase sales volume.
• Followed updated techniques to color and treat hair and produce consistent results.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Used curlers, rollers and curling irons to press and curl hair.
• Styled and designed traditional and contemporary hairstyles for men and women daily.
• Recommended targeted treatment and styling products, addressing client needs and concerns.
• Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.

• Collaborated with team members to create tailored treatment strategies that address individual client needs.
• Provided direct support during therapy sessions to enhance learning outcomes.
• Engaged clients in targeted activities that enhance social skills and improve communication.
• Monitored client behaviors and reported findings to supervisors regularly.
• Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors for the better.
• Supported clients in developing self-help skills such as dressing, toileting, eating independently.
• Applied effective strategies to influence positive changes in client behaviors.

• Consulted with clients to determine desired hairstyles and servicesRemoved waste and debris from salon to maintain a clean environment.
• Performed haircuts, color treatments, and styling techniques for diverse clientele.
• Educated clients on effective hair care products and styling techniques for at-home use, promoting product sales.
• Assisted in scheduling appointments and managing client flow efficiently.
• Collaborated with team members to ensure smooth salon operations and customer satisfaction.
• Attended training sessions to stay updated on current trends and techniques.
• Promoted salon services and products through effective communication with clients.
• Greeted customers and managed appointment bookings, ensuring efficient client flow and positive experiences.
• Maintained cleanliness of work station by sanitizing tools and equipment between uses.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Educated clients on proper home hair care maintenance techniques.
• Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
• Maintained cleanliness and organization of makeup station and tools.
• Consulted with clients to determine makeup preferences and styles.
• Selected appropriate cosmetics based on skin types and tones.
• Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
• Educated customers on proper usage of skincare products for optimal results.

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• Stocked shelves with merchandise according to store standards.
• Provided excellent customer service to enhance shopping experience.
• Participated in store promotions and visual merchandising efforts.
• Stocked, replenished, and organized inventory to keep store merchandise fresh.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

• Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Assisted stylists with client consultations and service preparations.
• Prepared color formulas based on stylist specifications.
• Promoted salon services and products, increasing client engagement and retention.
• Managed front desk operations and greeted clients warmly.
• Scheduled appointments, answered phones and used salon management software efficiently.
• Processed client payments and managed cash register accurately.
• Processed payments for services rendered using cash register system.
• Maintained cleanliness and organization of reception area consistently.
• Maintained cleanliness and organization of salon workstations and tools.
• Ensured that all salon supplies were stocked and ordered additional items when needed.
• Provided information regarding services, prices, and appointment scheduling.
• Checked out customers at the end of their visit.
• Followed up with customers after their visits to ensure satisfaction with the services they received.
• Coordinated with team members to ensure smooth daily operations.
• Tracked daily sales transactions and provided reports to management, ensuring accurate financial oversight.
• Provided assistance to other staff members during busy times.
• Mentored new staff to enhance personal growth and increase productivity.
• Followed safety protocols while performing tasks in the salon.
• Supervised front-end operations, coordinated appointments and inventory, optimizing team workflow and service delivery.
• Supervised front-end operations, coordinated appointments and inventory, optimizing team workflow and service delivery.

• Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
• Took orders accurately and communicated with kitchen staff effectively.
• Assisted in training new waitstaff on restaurant procedures and service standards.
• Managed multiple tables efficiently while ensuring guest satisfaction.
• Processed cash and electronic payments accurately using point-of-sale system, ensuring efficient transactions.
• Resolved customer complaints promptly to enhance dining experience.
• Developed positive relationships with regular customers through friendly conversation.
• Greeted customers, answered questions, and recommended specials, contributing to increased sales.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Supported fellow waitstaff during busy shifts by delivering orders and managing tables.
• Followed all health code regulations related to food handling procedures at all times.
• Ensured accuracy of menu labeling information on all foods served in the facility.
• Adhered to health and safety regulations regarding food handling and storage.
• Took orders, prepared foods and processed payments in full-service establishment.
• Mixed cocktails and beverages according to standard recipes and customer preferences.
• Provided exceptional customer service to enhance guest experience at the bar.
• Maintained cleanliness and organization of the bar area during service hours.
• Performed opening and closing duties including restocking supplies.

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed reservations and organized seating arrangements efficiently.
• Communicated accurate wait times to guests and staff, improving overall dining experience.
• Resolved guest inquiries and minor issues to enhance customer satisfaction.
• Maintained utmost cleanliness and organization of the hosting area and restaurant.
• Answered incoming calls in a professional and courteous manner, providing excellent customer service.
• Communicated effectively with customers regarding orders and delivery status.
• Coordinated with kitchen staff to ensure timely food preparation and dispatch, supporting efficient service.
• Loaded delivery vehicle with orders and ensured accuracy of order items.