Nicole Swigart
Jacksonville
Summary
Skilled in laboratory and clinical operations, specializing in accurate specimen processing and compliance with safety standards. Focused on elevating patient care by training team members and optimizing operational workflows. Proven success in contributing to high-quality healthcare services.
Overview
15
15
years of professional experience
Work History
Laboratory Processing Assistant
Mayo Clinic
Jacksonville
03.2023 - Current
- Executed pre-analytic specimen processing to ensure accuracy and efficiency.
- Operated various laboratory and office equipment to support daily operations.
- Entered information and test orders into laboratory computer system for streamlined tracking.
- Ensured correct patient identification on specimens to maintain data integrity.
- Resolved pre-analytic specimen-related issues promptly to uphold operational standards.
- Prepared complex reagents for testing, adhering to strict protocols.
- Managed work unit supply inventory to guarantee availability of necessary resources.
- Provided training to colleagues, enhancing team proficiency and skill sets.
Clinical Assistant
General Surgery
Jacksonville
01.2022 - 03.2023
- Maintained stock levels in 18 rooms, ensuring all supplies were readily available.
- Prepared instruments and equipment for surgeons during procedures.
- Managed supply inventory to guarantee access to necessary surgical tools.
- Gathered vital signs and medical information through preliminary assessments.
- Coordinated with nursing staff for holistic patient care delivery.
- Enhanced patient-provider communication to improve service quality.
- Delivered basic care assistance to patients, focusing on satisfaction.
- Executed wound care tasks in accordance with best practices.
Laboratory Assistant
Chemistry Lab
01.2016 - 01.2020
- Processed specimens promptly using specialized instruments to ensure accurate results.
- Conducted safety checks and adhered to established safety protocols.
- Maintained laboratory equipment, ensuring optimal functionality.
- Organized samples for efficient identification and retrieval.
- Trained new staff on procedures and best practices.
- Managed inventory to guarantee timely restocking of supplies.
- Prepared analysis samples by adhering to standard procedures.
- Obtained samples following standard testing protocols.
Clinical Assistant
ENT
01.2012 - 01.2014
- Optimized surgical scheduling, enhancing procedural efficiency and coordination.
- Maintained instrument processing standards for infection control.
- Managed supply ordering processes to guarantee necessary materials were on hand.
- Supported providers during procedures
- Performed time-outs to confirm adherence to safety protocols.
- Efficiently turned over rooms between procedures to minimize delays.
- Utilized PC systems for comprehensive patient data management.
Certified medical Assistant
Family Medicine
01.2011 - 01.2012
- Administered immunizations according to established protocols.
- Conducted patient assessments and reviewed medical lists for accuracy.
- Performed time-outs to ensure patient safety before procedures.
- Roomed patients to facilitate timely preparation for procedures.
- Utilized PC systems for accurate and timely entry and retrieval of patient data.
Education
High School Diploma -
Ellenwood Academy
01-2007
National Certified Medical Assistant -
Advanced Career Training
11-2006
Skills
- Specimen processing
- Laboratory equipment operation
- Inventory management
- Data entry accuracy
- Reagent preparation
- Patient care coordination
- Surgical scheduling
- Safety compliance
- Problem solving
- Attention to detail
- Effective communication
- Quality assurance
- Team training
- Time management
- Customer service
- Confidentiality handling
- File management
- Software troubleshooting
- Document processing
- Verbal and written communication
- Employee training
- Multitasking
- Self motivation
- Analytical skills
- Critical thinking
- Multitasking capacity
- Appointment scheduling
- Compliance adherence
- Problem-solving
- Safety protocol enforcement
- Patient care assistance
- Customer service and support
Summary Of Strengths
- Proficient in the administrative and clinical duties of a certified medical assistant.
- National Certified Medical Assistant with 12 years of medical practice experience
- Very knowledgeable of clinical procedures.
- CPR certified valid until 2019.
- Pleasant and cheerful disposition
- Excellent customer service skill
- Certified Medical Assistant valid until 12/2018
- Joy Ambassador for the month of 02/2023
- Well-Being Champion for the department of general surgery
Timeline
Laboratory Processing Assistant
Mayo Clinic
03.2023 - Current
Clinical Assistant
General Surgery
01.2022 - 03.2023
Laboratory Assistant
Chemistry Lab
01.2016 - 01.2020
Clinical Assistant
ENT
01.2012 - 01.2014
Certified medical Assistant
Family Medicine
01.2011 - 01.2012
High School Diploma -
Ellenwood Academy
National Certified Medical Assistant -
Advanced Career Training