Results-oriented Claim Business Process Consultant with expertise in problem-solving and data analysis across multiple business lines including MnR, E&I, IFP, and Community and State. Proven track record in issue resolution and end-to-end root cause analysis, enhancing operational efficiency and addressing complex claims challenges. Skilled in stakeholder engagement and utilizing Power BI for actionable insights, leading to improved financial performance and client satisfaction. Focused on process optimization and performance improvement strategies, ensuring effective integration of innovative solutions into business operations.