Nicole Taylor

Project based HR Freelancer supporting assigned local Florida state clients with HR strategy solutions, consultancy support, and system implementations.

Present Clients

Jan 2024 - current (Temp appointed)
HR Director Hippocrates Resort – West Palm Beach, FL

• Charged with conducting needs assessments and revamping HR programs and systems, increasing employee and HR operational performance by more than 8% within a 30-day review period.
• Coordinates recruitment efforts and new-hire onboarding initiatives, successfully meeting hiring targets and increasing new-hire top-quality retention.
• Runs full cycle payroll runs and manages HRIS system (Paycom).
• Partners with Hippocrates leadership team on policy adherence, employee disciplinary, and performance management assessments.

HR Director, Still Health – Boca Raton, FL

Jul 2024 - current (Temp appointed)

• Plans, develops, and implements client’s policies, training, initiatives, and surveys to support the organization’s human resources compliance and strategy needs.
• Led a cross-functional HRIS system implementation from Workday to ADP WFN (PEO), improving data accuracy, HR performance, and reporting capabilities.
• Managed compensation and benefits programs by conducting benchmarking analysis and revamping programs, increasing market competitiveness and internal equity.

Head HR Manager for an on-site Correctional facility,

managing daily HR initiatives while leading a team

of (2) HR Generalists.

• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
• Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Streamlined recruitment process for increased efficiency in candidate selection, reducing open job vacancies by 55%.
• Managed the facilities Leave of Absence programs to include: FMLA, Workmen's Compensation and personal leave administration.
• Worked with HR systems such as Kronos and ICIMS for HR transactions and data processing.

Senior HR Consultant providing multi-disciplinary HR

solutions to multi-state assigned clients.

• Implemented effective succession planning strategies to clients' while ensuring smooth leadership transitions and continued business success.
• Implemented and updated clients' compensation program by rewriting job descriptions, conducting benchmarking analysis and reviewing merit increases; increasing employee performance by more than 30%.
• Assisted and guided clients on HR procedures and program development by devising performance evaluations, compensation pay programs while increasing client employee performance by more than 30%.
• Built HR consulting capabilities focused on clients undergoing organizational change and development.
• Managed complex payrolls for multiple clients, ensuring accurate and timely payments to employees.
• Led full-scope client HRIS implementation projects and customized HR module building with systems such as ADP WFN, Workday, UKG, and Ceridian Dayforce.
• Revamped and developed client HR policies, procedures, SOP's and employee handbooks based on organizational compliance in adherence to state and federal legislation.

Leader of SCG's (4) defined Retirement plans while managing

Retiree Benefits and Payroll distributions. Overseen a team of

(7) Retirement professionals.

• Administered (4) retirement plans, including annual audit and actuarial data management for an employee group of 5,000+.
• Served as a liaison and meeting presenter on the SCG's Retirement department's Trust performance amongst the County's Retirement Board and Mayor’s Administration.
• Managed a retiree group of 6,000+ employees benefits and payroll distributions.
• Managed and led the Retirement departments accounting and budgeting initiatives.

Managed a team of (3) HR Specialists in the areas of Performance Management, Compensation, Payroll, Benefits and HRIS reporting.

• Managed HRIS implementation project from Workday to ADP WFN, improving data accuracy and accessibility for informed decision-making processes.
• Optimized performance management systems to align with organizational goals and objectives.
• Analyzed HR metrics for data-driven decision making in areas such as retention, recruitment, and performance management.
• Conducted thorough job analyses to create accurate job descriptions, aiding in successful recruitment initiatives and performance management endeavors.
• Oversaw payroll processing, ensuring accuracy and timely payment for all employees.
• Spearheaded process improvements in payroll administration, reducing errors and increasing efficiency.
• Coordinated and managed all aspects of annual benefit plan renewals-ensuring a seamless transition for employees while minimizing disruption to ongoing operations.
• Designed quality assurance parameters for human resource data sets, reports, and metrics.

Managed a Regional team of (23) HR Consultants while providing guidance and full scope HR solutions to multi-state clients.

• Provided expert guidance to clients on best practices in change management, ensuring successful organizational transitions.
• Mentored junior consultants, fostering professional growth through skill development and knowledge sharing.
• Improved client satisfaction by consistently delivering high-quality, customized consulting services tailored to their specific needs.
• Conducted thorough market research and analysis to inform strategic recommendations for clients in various industries.
• Leveraged industry expertise to provide clients with valuable insights and recommendations for overcoming specific challenges within their market segments.
• Developed lasting relationships with clients, leading to repeat business and a strong referral network.
• Managed and implemented HR software systems such as Workday, SAPHR, Taleo, UKG, and Oracle.

Multi-Disciplinary HR Consultant providing full scope HR recommendations and HR solutions to multi-state clients in the areas of workforce development and HR process improvements.

• Championed client change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Implemented succession planning strategies, ensuring client leadership continuity and employee growth opportunities within the organization.
• Increased overall workforce productivity by identifying client skill gaps within teams and providing targeted coaching or training solutions accordingly.
• Administered client benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
• Streamlined client payroll processing by implementing efficient software and automating manual tasks.
• Managed and provided other client based HR solutions, in the areas of HRIS implementations, compliance and policy management, leadership training, performance improvement, and compensation structure designs.
• Implemented and provided HR client solutions with programs such as ADP WFN and Workday.