Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Nicole Teixeira

Bonita Springs,FL

Summary

Successful marketing student at the University of Central Florida with four years of experience in the customer service industry regarding the advertisement of products as well as fostering positive customer relationships. Showcasing meticulous documentation skills and a commitment to customer satisfaction.

Overview

4
4
years of professional experience

Work History

Lab Assistant

Thomas Keon Testing Center
Orlando, FL
08.2023 - Current
  • Maintain accurate records and documentation of building activities and results.
  • Conducted routine procedures with established guidelines.
  • Adhered to the needs of students within the building to ensure consistency.

Ambassador, Guest Services

Orlando Magic
Orlando, FL
08.2023 - Current
  • Develop and maintain a positive company image and reputaiton.
  • Create, manage, and maintain positive relationships with customers, vendors, and partners.
  • Ensure customer satisfaction through employing company knowledge for any questions and/or concerns individuals may have.

Server/Customer Management

Il Bacio Ice Cream
Danbury, CT
08.2020 - 07.2023
  • Serve any and all customers within the establishment with an open mind
  • Clean establishment following a work-day thoroughly and consistently
  • Manage employee behavior and tasks through complete training and observation.

Education

Bachelor’s of Science in Business Administration - Marketing

The University of Central Florida
05.2026

Skills

  • Adaptability
  • Patience
  • Leadership
  • Proficient in Excel
  • Proficient in Word
  • Proficient in PowerPoint

Languages

  • English (primary language)
  • Spanish
  • ASL

Awards

  • Janet M. Lake Scholarship (June 2022)
  • Dean's List (Fall 2022, Spring 2023, Fall 2023)

Timeline

Lab Assistant

Thomas Keon Testing Center
08.2023 - Current

Ambassador, Guest Services

Orlando Magic
08.2023 - Current

Server/Customer Management

Il Bacio Ice Cream
08.2020 - 07.2023

Bachelor’s of Science in Business Administration - Marketing

The University of Central Florida
Nicole Teixeira