Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Thierry

Tulare,CA

Summary

Caring Animal Shelter Volunteer with passion for animals and over a year of experience helping visitors find suitable, adoptable pets. Supplies food and water to animals when needed, cleans living areas and brushes and grooms animals coats. Comfortable lifting up to 75 pounds and handling uncertain animals. Hardworking individual possessing excellent communication and recordkeeping skills. Combined with many years of Supervisor experience that includes purchasing and inventory control.

Overview

29
29
years of professional experience

Work History

Animal Shelter Volunteer

Tulare Animal Services
01.2023 - Current
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Improved animal well-being by providing care, including feeding, grooming, and exercising.
  • Maintained a Facebook page for all adoptable dogs of Tulare Animal Services. Provided bios and suggestions for adopters.
  • Assisted weekly with dog introductions and provided videos needed for rescues, Facebook and our community.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Monitored health of animals, reporting any issues to shelter staff for resolution.
  • Conducted adoption events to place shelter and foster animals into permanent homes.
  • Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
  • Enhanced community awareness of shelter programs and events through active participation in outreach activities.
  • Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
  • Facilitated successful adoptions by accurately assessing potential adopters'' needs and matching them with suitable companion animals from the shelter population.
  • Participated in educational programs to raise awareness of animal welfare issues.

Inside Sales Supervisor

Diamond Perforated Metals
11.2011 - Current
  • Evaluated team performance regularly, identifying areas for improvement and coaching as needed.
  • Provided reports on team performance to senior management, highlighting successes and challenges faced by the department.
  • Oversaw team of 6 inside sales representatives/support staff and led staff to exceed sales goals.
  • Established clear expectations for team members, fostering accountability and ownership in their daily tasks.
  • Implemented CRM tools for better tracking of leads, prospects, and client interactions.
  • Increased sales revenue by developing and implementing effective inside sales strategies.
  • Trained new inside sales representatives, providing guidance on best practices and company policies.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Purchased new products and oversaw inventory stocking and availability.
  • Sourced vendors, built relationships, and negotiated prices.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Completed stock inventories to identify and address issues negatively impacting controls.

Inside Sales

Diamond Perforated Metals
12.1994 - 11.2011
  • Designed survey method to evaluate inside sales team.
  • Increased sales revenue by developing and implementing effective inside sales strategies.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Boosted sales performance by implementing effective inside sales strategies and techniques.
  • Acted as inside sales representative through cold calling and pursuing qualified leads.

Education

General Education

College of Sequoias
Visalia, CA

High School Diploma -

Golden West High School
Visalia, CA
05.1992

Skills

  • Supervisor Experience
  • Compassionate communication
  • Animal care & fostering
  • Adoption events & adoption procedures
  • Animal Photography
  • Animal Enrichment & Training
  • Purchasing & Inventory Control
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Honest and Dependable

Timeline

Animal Shelter Volunteer

Tulare Animal Services
01.2023 - Current

Inside Sales Supervisor

Diamond Perforated Metals
11.2011 - Current

Inside Sales

Diamond Perforated Metals
12.1994 - 11.2011

General Education

College of Sequoias

High School Diploma -

Golden West High School

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Nicole Thierry