Nicole Thoericht

• Developed engaging curriculum aligned with student interests and educational standards.
• Coordinated daily activities, ensuring safe and supportive environment for all participants.
• Managed staff schedules, optimizing resource allocation to meet program needs.
• Implemented training sessions for new staff, fostering a collaborative team dynamic.
• Built relationships with parents and community members to enhance program visibility and support.
• Oversaw compliance with safety regulations and school policies, ensuring risk management protocols were followed.
• Managed program budget effectively, ensuring optimal allocation of resources and the sustainability of the program.
• Recruited trained, and supervised a diverse team of staff members, promoting a positive work environment and successful outcomes for students.
• Collaborated with school faculty to identify at-risk students who would benefit from additional support provided through the after-school program.
• Boosted parent satisfaction by maintaining open communication channels and hosting regular meetings to discuss progress.
• Established an inclusive environment where all students felt welcome and valued, fostering a sense of belonging among participants.
• Implemented a comprehensive staff professional development plan, ensuring continuous improvement and growth in program quality.
• Created fun, age-appropriate activities for school-age children.
• Managed behavioral issues and used positive behavior strategies for groups of up to 175 students.
• Supervised up to 175 students during outdoor exercise periods, monitoring group, and individual safety.
• Implemented student safety measures across program to minimize accidents.
• Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
• Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
• Selected nutritious snacks and educational toys for students.
• Maintained confidentiality of records by using appropriate data security methods.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
• Conferred and resolved education-related issues and problems with students, parents and school officials.

• Assisted in implementing daily lesson plans and activities for preschool students.
• Supported classroom management by supervising children during playtime and structured activities.
• Prepared educational materials and supplies to facilitate engaging learning experiences.
• Fostered positive relationships with children, promoting social and emotional development.

Family based daycare operated out of my home. Responsible f

• Developed and implemented age-appropriate curricula aligned with developmental standards.
• Supervised daily operations, ensuring compliance with safety regulations and licensing requirements.
• Established strong communication channels with parents, addressing concerns and promoting engagement in child development.
• Managed budgets effectively, optimizing resource allocation to improve program offerings and facility maintenance.
• Collaborated with community organizations to create partnerships that enriched educational experiences for children.
• Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
• Led crisis management efforts, implementing protocols that ensured the safety and well-being of all children in care.
• Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
• Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
• Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
• Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
• Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
• Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings.
• Organized and engaged in recreational activities such as games and puzzles.
• Developed strong relationships with families, fostering a sense of community within the daycare center.

• Led branch operations to enhance customer service and satisfaction levels.
• Trained and mentored staff on banking procedures and compliance requirements.
• Implemented process improvements to streamline workflows and reduce wait times.
• Analyzed branch performance metrics to identify areas for operational efficiency.
• Coordinated with upper management to align branch goals with overall bank strategy.
• Oversaw compliance audits ensuring adherence to regulations and internal policies.
• Managed inventory control of banking supplies to ensure optimal service delivery.
• Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
• Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
• Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
• Managed branch vault and cash supply to keep appropriate level of currency on hand.
• Trained staff in bank products, operations procedures and successful sales strategies.
• Built trusting relationships with members by offering sound financial advice and personalized service.
• Processed customers' deposits, transfers and cash withdrawals.
• Protected branch assets through security monitoring and effective assessment techniques at each customer contact point.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
• Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
• Organized schedules to adequately cover routine business demands as well as special periods of high demand such as Type.
• Cross-sold products such as consumer loans by listening to customers and understanding needs and taught staff to implement similar processes in every interaction.
• Coached staff to improve efficiency and revenue with more effective procedures and approaches.
• Helped customers effectively navigate bank technology such as kiosks and mobile access to reduce common questions and unprofitable interactions.
• Collaborated with other departments to streamline interdepartmental procedures for faster issue resolution.
• Managed branch operations for optimal efficiency, ensuring smooth daily functioning and minimizing downtime.
• Facilitated problem-solving sessions among team members, empowering them to address challenges independently as they arose.
• Conducted regular audits of branch activities, ensuring compliance with regulatory requirements and company policies.
• Optimized staff scheduling to ensure adequate coverage during peak hours and reduced overtime expenses.
• Assisted in the recruitment process to find top talent who aligned with the company''s values and objectives.
• Streamlined branch workflow processes, enhancing overall operational efficiency and reducing costs.
• Enhanced security measures within the branch, minimizing instances of fraud or theft.
• Partnered with human resources on implementing personnel changes when necessary, including promotions or terminations.
• Developed strong relationships with clients, fostering loyalty and trust while driving business growth.
• Complied with established internal controls and policies.
• Developed strategic plans for day-to-day financial operations.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.