Nicole Thomas
Indian Head,MD
Summary
Knowledgeable Contract Specialist/Grant Officer with 3+ years' proficient contract experience in terms of development and delivery. Adept in industry terms, specific conditions, regulatory and legal compliance and general contract practices. Vastly familiar with contract forms, schedules, amendments and guidelines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Contract Specialist/Grants Officer
AFRL/AFOSR DoD
Arlington, VA
05.2021 - Current
- Reviewed and evaluated proposed contract documents to ensure compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of government procurement regulations and practices.
- Conducted market research, devised acquisition strategies and drafted and finalized contracts.
- Review and understand contract plans and specifications.
- Participated in meetings with internal staff members to discuss upcoming procurements or ongoing projects.
- Collaborated with other departments, such as legal and finance, to resolve issues related to contract development or execution.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Collaborated with others to discuss new opportunities.
- Analyzed requests for proposals to determine appropriate responses based on customer requirements.
HR FMLA Specialist
DC Metro (WMATA)
Washington, DC
12.2019 - 04.2021
- Managed FMLA cases for WMATA and reviewed cases to make determination of approval or denial of FMLA according to Federal guidelines and monitored cases for duration FMLA
- Provides extensive case management and coordinates administrative aspects of the cases and claims
- Independently approves and/or denies leave cases based on relevant medical information, employee eligibility, and employer customizations
- Coordinates and organizes all medical information regularly exceeding company-wide turnaround times
- Manages all administrative aspects of leave to include tracking hours used/taken and working closely with the work partners, workforce availability, and Payroll to ensure that all absences for associates are accurate and correct
- Serves as liaison between previous department (OHAW) and departments
- Handle the COVID19 EFMLA case (Approvals and Denials).
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Exercised versatility in fast-paced, agile work environments.
- Coordinated and managed various programs or projects to achieve established objectives.
- Conducted regular meetings with staff to review progress and address any concerns.
- Managed and resolved incidents according to service agreements.
- Maintained positive working relationship with fellow staff and management.
HR Generalist and Surveyor
Stewart Moving & Storage
Portsmouth, VA
05.2018 - 11.2019
- Respond to onsite employee inquiries; answers to calls and emails concerning various subjects, including the on-boarding process, benefits eligibility, insurance questions, schedules, scholarship program, policy questions, bonus inquires and workers compensation incidents
- Obtain and review offers and quotes by subcontractors or vendors
- Create and submit estimate reports or bids to appropriate persons (project managers, clients, bidding competitions etc.)
- Build relationships with key vendors (subcontractors, suppliers, engineers etc.)
- Handle all drug screening
- Updates employment and compensation changes as needed
- Responsible for FMLA inquires and ADA interactions and reporting
- Member of onsite Safety Committee
- Annual benefit open enrollment
- Investigate employee and customer complaints
- Assist managers in the coaching and disciplinary action process
- Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
HR Business Partner
Williamsburg Plantation
Williamsburg, VA
04.2017 - 05.2018
- Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes
- Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, dismissing employees, and administering disciplinary procedures
- Planned and conducted new employee orientation to foster positive attitude toward organizational objectives
- Updated employment and compensation changes as needed
- Responded to onsite employee inquiries; answers to calls and emails concerning various subjects, including the on-boarding process, benefits eligibility, insurance questions, schedules, scholarship program, policy questions, bonus inquires and workers compensation incidents
- Investigated employee and customer complaints
- Issued timekeeping infractions for sales force.
Attendance Records Specialist
Williamsburg Plantation
Williamsburg, VA
10.2016 - 03.2017
- Processed and issued employee paychecks and statements of earnings and deductions
- Computed wages and deductions and enter data into computers
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Compiled employee time, production, and payroll data from time sheets and other records
- Processed paperwork for new employees and enters employee information into the payroll system
- Monitored daily attendance of sales personnel
- Ensures sales representatives are following proper payroll procedures
- Coordinates weekly paycheck distribution
- Processes requests for vacation leave
- Prepare monthly attendance report for Project Director
- Monitors attendance hotline and records information
- Tracks and records FMLA usage
- Prepared HR Payroll.
Co-Manager
Ann Taylor Factory
Williamsburg, VA
04.2015 - 10.2016
- Directed client experience efforts that are consistent with ANN INC
- Standards; coached associates on the client experience to increase transactions and capture client opportunities
- Developed team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention, and motivation
- Ensured attainment of sales, payroll, and inventory shortage goals
- Directed merchandise presentation, restocking and recovery to maximize productivity
- Understood the ANN INC
- Culture and ensured compliance with all ANN INC
- Values & Behaviors, as well as store operational standards.
Operations Manager
Lee Moving and Storage
Williamsburg, VA
10.2012 - 04.2015
- Designed and implemented office policies
- Handled customer complaints and inquiries
- Maintained office correspondence
- Ensured an adequate supply of stationery and equipment in the office
- Maintained the office equipment and scheduled repairs whenever necessary
- Maintained company website and its presence on all social media platforms
- Maintained confidentiality of sensitive data, office budget, expenses
- Maintained company payroll, account receivable, accounts payable, claims, business taxes, bank deposit, expense reports, answer telephones (multi-line phone system w/voice mail), and ordering office supplies
- Estimated, proposed, and bid, moving contracts with customers and businesses
- Prepared program operating budgets, budget reports and other financial performance reports
- Analyzed contract performance for bids, budgets, and forecasts
- Developed methods to establish and clarify customer objectives.
Education
Master of Management, Organizational Design, Consulting Project, Project Budget & Finance, Public Relations, Marketing Strategy - Management
University of Phoenix
06.2018
Bachelor of Science, Communications, Business Administration, Finance, Marketing Office Administration, Organizational Behavior, Compensation, Labor Relations, Recruitment - Business Management
University of Phoenix
11.2013
Skills
- Project Management
- Results Oriented
- High-Profile Presentations
- Customer Oriented
- SharePoint
- Work Independently
- Detail-Oriented
- Excellent Written and Oral Communication
- Strong Microsoft office skills
- Strong Team-building and Collaboration Skills
- Proficient Time Management and Organization Skills
- Compliance Reviews
- Staff Training and Development
- Team Training
- Customer Service
- Team training and development
- Budgeting and cost control
- Customer outreach
- Data Analysis
- Document Control
- Negotiations expert
- Performance Evaluations
- Team Building/Leadership
- Client Relationships
- Team Leadership
- Deadline-oriented
- Excel proficiency
Accomplishments
- Group Award - 5 U.S.C. Ch 45 23 Aug 2023
- Individual Time Off Award 02 Jun 2023
- 2022 International S&T Award 29 Jan 2023
- Group Award - 5 U.S.C. Ch 45 08 Sep 2022
- Individual Time Off Award 02 Jun 2022
Certification
- Limited Grant’s Officer warrant up to $1 Million 12 Jan 2024
- CONTRACTINGFOUNDATIONAL (ENTRY LEVEL I WAS END DATED 31 JAN 2022) 09 May 2024
Timeline
Contract Specialist/Grants Officer
AFRL/AFOSR DoD
05.2021 - Current
HR FMLA Specialist
DC Metro (WMATA)
12.2019 - 04.2021
HR Generalist and Surveyor
Stewart Moving & Storage
05.2018 - 11.2019
HR Business Partner
Williamsburg Plantation
04.2017 - 05.2018
Attendance Records Specialist
Williamsburg Plantation
10.2016 - 03.2017
Co-Manager
Ann Taylor Factory
04.2015 - 10.2016
Operations Manager
Lee Moving and Storage
10.2012 - 04.2015
Master of Management, Organizational Design, Consulting Project, Project Budget & Finance, Public Relations, Marketing Strategy - Management
University of Phoenix
Bachelor of Science, Communications, Business Administration, Finance, Marketing Office Administration, Organizational Behavior, Compensation, Labor Relations, Recruitment - Business Management
University of Phoenix
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