Nicole Thomas

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Responded to inquiries from internal staff members regarding office operations.
• Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
• Coordinated company events with venues and advised staff of pertinent details.
• Sorted incoming mail and directed to correct personnel each day.
• Developed and maintained a filing system for essential documents, improving office organization.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Updated daily log book with information about visitors entering the premises.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
• Assisted with onboarding of new employees by providing orientation information and support.
• Coordinated pick-up and delivery of express mail services.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Answered and directed incoming calls using multi-line telephone system.

• Organized deliveries by sorting and stocking receivables
• Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
• Read orders to obtain item numbers and located merchandise in bins or on shelves.
• Operated a pallet jack to transport heavy loads.
• Checked customer orders, labeling and documentation prior to shipment to avoid delays.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Stocked merchandise onto shelves and racks in an organized manner.
• Printed accurate labels and applied to boxes, crates and containers prior to shipment.
• Issued supplies, materials and products to team members based on information from requisitions.
• Implemented proper stacking techniques when storing goods in designated areas.

• Set up and operate machine tools to produce precision parts and instruments.
• Adjusted machine settings according to production requirements.
• Monitor the feed and speed of machines during the machining process.
• Maintain records of completed work and production data including volume produced and time required for each task.
• Loaded lids into the machine.

• Assisted teachers with creating and maintaining a safe, orderly learning environment.
• Assisted teachers with lesson preparation and curriculum implementation.
• Set up and assisted with audiovisual equipment operation.
• Created visual aids such as bulletin boards or displays to enhance the learning environment.
• Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
• Provided one-on-one support to children requiring additional assistance.
• Established positive relationships with children, parents, fellow teachers and school administrators.
• Provided one-on-one support to children requiring additional assistance.

As a health ambassador, I.

• Greeted customers as they entered the store.
• I made sure I helped customers have everything they need for their health and security while they were shopping.
• I checked receipts to make sure the store isn't being stolen from.