Nicole Thompson
Ionia,MI
Summary
Reliable professional experienced in cleaning and maintaining different types of facilities. Experienced food/beverage service worker with knowledge in preparation, cooking and serving. Knowledgeable in safely handling foods and equipment that align with health codes and standards.
Overview
6
6
years of professional experience
Work History
School Custodian
Lowell Area Schools
Lowell, MI
08.2022 - Current
- Responsible for cleanliness of classrooms, bathrooms and commons areas
- Sweeping and mopping floors
- Vacuuming
- Operating floor scrubbers and carpet cleaners
- Cleaning windows
- Cleaning carpets
- Assisting in set up for programs/events
- Reporting maintenance issues
- Assisting teachers and/or students when needed
Line Cook
Eddie's Pizza Palace
Greenville, MI
05.2021 - 05.2022
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Stocked and restocked kitchen supplies as needed.
- Performed basic knife skills such as dicing onions or slicing meats.
- Prep ingredients and components for menu items
- Follow recipes for sauces and meals
- Closing kitchen
- Using flattop grill, open flame grill and fries
- Washing dishes
- Assembling pizzas
- Using pizza oven
- Following health and safety codes
Short Order Cook
Bridge Street Cafe
Belding, Michigan
05.2020 - 05.2021
- Discarded expired products according to safety guidelines set forth by local health department regulations.
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Ensured that all foods were stored properly at the appropriate temperature levels.
- Weighed out portions of ingredients prior to cooking process in order to maintain consistency among orders.
- Followed safety policies and procedures while operating kitchen equipment such as grills, ovens and fryers.
- Trained new employees on the proper use of kitchen tools and techniques related to short order cooking.
- Assisted other cooks during peak hours by taking orders from customers or helping plate dishes for service.
- Monitored quality of food served during meal periods to determine if adjustments needed to be made in preparation or presentation methods.
- Maintained cleanliness of work areas by sweeping and mopping floors; washing walls; cleaning shelves, tables and equipment.
Lead Banquet Server/Barista Shift Lead
Yochef's Catering
Wyoming, Michigan
05.2019 - 12.2020
- Supervise banquet staff to guarantee quality service is provided consistently.
- Manage inventory of supplies used for banquets and replenish when necessary.
- Coordinate daily set-up and break down of banquet facilities as needed.
- Ensure all service staff are properly trained in accordance with company standards.
- Provide guidance and support to banquet servers throughout the duration of events.
- Organize catering equipment before each event to ensure cleanliness and functionality.
- Set up banquet areas according to event specifications, including tables, chairs, linens, and centerpieces.
- Develop creative ideas for special events and themed buffets.
- Train new hires on company policies and procedures related to banqueting services.
- Maintain a professional appearance at all times during events.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Set up new Cafe when owner added on to his catering business
- Created drink menu
- Took customer orders
- Prepared espresso beverages, smoothies and teas
- Restocked supplies for customer serve station
- Completed inventory for supplies and communicated with owner to order more
Education
High School Diploma -
Kelloggsville High School
Wyoming, Michigan06-2004
Skills
- Sanitation techniques
- Chemical handling
- Employee training
- Crew supervision
- Problem-solving
- Event support
- Work independently
- Reliability and punctuality
- Team player
Timeline
School Custodian
Lowell Area Schools
08.2022 - Current
Line Cook
Eddie's Pizza Palace
05.2021 - 05.2022
Short Order Cook
Bridge Street Cafe
05.2020 - 05.2021
Lead Banquet Server/Barista Shift Lead
Yochef's Catering
05.2019 - 12.2020
High School Diploma -
Kelloggsville High School