Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Thrift

Haines City,FL

Summary

Experienced in customer service and event coordination, effectively managed vendor relationships to ensure seamless service delivery. Demonstrated strong communication skills while engaging with clients to enhance satisfaction and resolve conflicts. Proven ability to maintain cleanliness and organization in high-pressure environments, contributing to overall operational efficiency. Expertise in beverage preparation and mixology, supporting a service-oriented approach in hospitality settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Las midway saloon
Lake Alfred, Florida
01.2025 - 05.2025
  • Prepared and served a variety of beverages to customers at the saloon.
  • Maintained cleanliness and organization of the bar area during shifts.
  • Engaged with patrons to provide excellent customer service and build rapport.

Event Organizer

Elizabethtown country club
Elizabethtown, KY
06.2023 - 02.2024
  • Coordinated event logistics for various functions at the country club.
  • Managed vendor relationships to ensure timely service delivery.
  • Assisted in developing event marketing materials for promotions.

Booked reservations

Engaged with clients to ensure satisfaction

Server Manager

The Endzone family sports restricted
Lakeland, Florida
11.2016 - 01.2023
  • Supervised daily operations in a fast-paced family sports restaurant environment.
  • Managed server schedules and ensured adequate staffing for peak hours.
  • Trained new servers on customer service standards and menu knowledge.

Education

Some College (No Degree) - Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Event coordination
  • Vendor management
  • Effective communication
  • Conflict resolution
  • Wine and liquor expertise
  • Craft cocktail preparation
  • Cash register operation
  • Dining room management
  • Beer and wine recommendations
  • Proficient in mixology
  • Food service
  • New hire training
  • Beverage supply orders
  • Customer service expertise
  • Clear and effective communication
  • Beverage preparation
  • Changing beer kegs
  • Suggestive selling
  • Safe food handling procedures
  • Payment processing
  • Drink preparation techniques
  • Able to stand [number] hours
  • Maintaining a clean bar
  • Hospitality and accommodation
  • Outstanding customer service
  • Outgoing personality
  • Anticipating guest needs
  • Bar operations management
  • Salesmanship
  • Safe service compliance
  • Courteous
  • Elegant food plating
  • Handling difficult customers
  • Strong multitasking
  • Classic cocktails
  • Excellent judgment
  • Safe serving practices
  • Bar equipment use
  • Team training and development
  • Team player attitude
  • Order management
  • Staff management
  • Liquor restocking
  • Menu design
  • Identification verification
  • Garnishing drinks
  • Alcohol awareness
  • Patience and tolerance
  • Memory retention
  • Food preparation
  • Inventory
  • Cleanliness and hygiene
  • Food running
  • Bar service preparation
  • Service-oriented mindset
  • Basic accounting
  • Ordering bar supplies
  • Point of sale systems
  • Health codes compliance
  • Ordering procedures
  • Recipe and menu memorization

Certification

Safe serv

Timeline

Bartender

Las midway saloon
01.2025 - 05.2025

Event Organizer

Elizabethtown country club
06.2023 - 02.2024

Server Manager

The Endzone family sports restricted
11.2016 - 01.2023

Some College (No Degree) - Psychology

Southern New Hampshire University
Nicole Thrift