Nicole Toliver
Detroit,MI
Summary
Results-driven social work professional with expertise in homelessness prevention, family advocacy, and community outreach. Proficient in crisis intervention and case management, effectively navigating complex social service systems to enhance the well-being of vulnerable populations. Committed to ethical practices and fostering long-term housing stability through customized program solutions. Experienced in collaborating with both public and private agencies to uplift health and dignity within diverse communities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outreach Worker – Homelessness Prevention Services
City of Detroit Housing and Revitalization
Detroit, MI
10.2024 - Current
- Provide direct outreach and shelter referrals for individuals and families facing homelessness
- Conduct intake interviews to assess housing needs, financial barriers, and eligibility for services
- Distribute hygiene kits and essential supplies to unsheltered individuals in crisis
- Assist with emergency housing placements and ensure families receive necessary resources for stability
- Collaborate with case managers, shelters, and service providers to facilitate long-term housing solutions
- Engage in advocacy efforts to support housing rights and homelessness prevention programs within the city
Community Health Worker
UnitedHealthcare
Southfield, MI
04.2024 - 08.2024
- Provided outreach services to connect individuals with healthcare, mental health support, and substance use treatment
- Assisted clients in navigating Medicaid and health insurance benefits, ensuring continued access to medical care
- Conducted post-hospitalization follow-ups to promote medication adherence and care plan compliance
Family Advocate & Community Lead
AdvocateDetroit Health Department
Detroit, MI
05.2023 - 02.2024
- Led community outreach efforts to promote awareness of lead exposure prevention and available health resources
- Conducted family advocacy services, assisting at-risk households in obtaining medical screenings and support services
- Partnered with healthcare providers, social service agencies, and local organizations to address high-risk communities
- Organized educational workshops and events to engage families in public health initiatives and preventive care programs
Education
Bachelor of Social Work -
Wayne State University
05.2026
Associate Degree - Social Work
Henry Ford College
05.2024
Skills
- Homelessness prevention
- Housing Navigation
- Shelter Referrals
- Crisis Intervention
- Family Advocacy
- Case Management
Certification
Social Service Technician Limited, 07/24 – 07/25
Timeline
Outreach Worker – Homelessness Prevention Services
City of Detroit Housing and Revitalization
10.2024 - Current
Community Health Worker
UnitedHealthcare
04.2024 - 08.2024
Family Advocate & Community Lead
AdvocateDetroit Health Department
05.2023 - 02.2024
Bachelor of Social Work -
Wayne State University
Associate Degree - Social Work
Henry Ford College
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