Nicole Tompkins

• Successfully served as Clinical Nurse Coordinator/Charge Nurse on a high-acuity Med-Surg Telemetry unit, overseeing patient flow, resource allocation, staff assignments, and real-time problem solving.
• Led daily safety huddles, shift handoff coordination, and multidisciplinary communication, improving workflow efficiency and reducing delays in care.
• Maintained exceptional patient outcomes, ensuring adherence to evidence-based guidelines, medication safety, and quality improvement metrics.
• Demonstrated strong leadership by supporting staff development, delegation, conflict resolution, and rapid prioritization during high-volume shifts.
• Collaborated with physicians, case management, therapy, pharmacy, and ancillary departments to ensure timely discharges, accurate order completion, and continuity of care.
• Experience balancing high patient load, telemetry monitoring requirements, and complex comorbidities with consistently safe practices and compassionate care.
• Skilled in rapid response intervention, sepsis recognition, cardiac monitoring, patient decompensation escalation, and code-team support.
• Validated abnormal labs, medication interactions, and clinical changes with sound critical thinking — often preventing escalation and improving patient outcomes.
• Assisted in reducing length of stay and readmissions by participating in discharge planning, medication reconciliation, and patient/family education.
• Recognized by peers and leadership for being calm under pressure, solution-focused, team-centered, and dependable in crisis.
• Maintained compliance with hospital policies, infection prevention standards, and regulatory expectations including fall protocols, restraint audits, and patient safety initiatives.
• Supported unit culture through precepting, mentoring new nurses, and fostering an environment of teamwork, accountability, and clinical growth.

ACLS

BLS

PALS