Nicole Torres
Rochester
Summary
Detail-oriented professional with experience in logistics coordination and inventory management. Known for punctuality and a strong commitment to customer satisfaction, consistently contributing to order fulfillment accuracy and speed.
Overview
6
6
years of professional experience
Work History
Parts Expert
AutoZone
1900S Clinton Ave Rochester, NY
01.2026 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers in selecting appropriate auto parts based on vehicle specifications and needs.
- Utilized point-of-sale systems for efficient transaction processing and inventory tracking.
- Trained new team members on product knowledge, customer service standards, and store procedures.
- Developed strategies to improve order fulfillment speed and accuracy within the department.
Factory Worker
EEP Quality Group
Rochester, NY
07.2025 - 11.2025
- Operated machinery, contributing to timely assembly of products
- Conducted quality checks, ensuring adherence to production standards
- Assisted in training new staff on safety protocols, enhancing team readiness
- Collaborated with team members to streamline workflow processes
Event Server
Arbor Venues
Rochester, NY
10.2024 - 04.2025
- Delivered exceptional customer service during events, enhancing guest satisfaction and overall experience.
- Collaborated with team members to coordinate event logistics and address guest needs promptly.
- Coordinated with team members to streamline event logistics and promptly address guest needs.
- Executed setup and breakdown of event spaces, ensuring cleanliness and organization.
Restaurant Hostess
TGI Fridays
Rochester, NY
10.2022 - 04.2024
- Greeted and seated guests promptly, ensuring optimal first impressions and guest satisfaction.
- Managed reservation system, optimizing table turnover and reducing wait times for patrons.
- Coordinated with kitchen staff to effectively address guest needs and special requests.
- Trained new host staff on seating procedures and customer service standards, improving overall service quality.
- Monitored dining area for cleanliness and readiness, ensuring all safety and health regulations were met.
- Gained in-depth knowledge of menu items to deliver accurate and personalized recommendations to guests.
Cashier
Wegmans Supermarket
Rochester, NY
01.2021 - 12.2021
- Delivered customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Trained new cashiers on operational procedures and customer service standards to ensure consistent service quality.
Education
High School Diploma -
Padilla High School
Rochester, NYSkills
- Parts identification
- Parts sourcing
- Order processing
- Inventory management
- Logistics coordination
- Customer service
- Reliability and punctuality
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
Parts Expert
AutoZone
01.2026 - Current
Factory Worker
EEP Quality Group
07.2025 - 11.2025
Event Server
Arbor Venues
10.2024 - 04.2025
Restaurant Hostess
TGI Fridays
10.2022 - 04.2024
Cashier
Wegmans Supermarket
01.2021 - 12.2021
High School Diploma -
Padilla High School