Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Trafton

Plainfield,IL

Summary

Individual with outstanding customer service, communication and organizational skills. Highly efficient, productive and reliable. Hard-working while maintaining a positive attitude and excellent self-management skills. Looking for a career to achieve and exceed company's goals.

Overview

6
6
years of professional experience

Work History

Talent Acquisition Partner

Silver Cross Hospital
04.2023 - Current
  • Manage high volume, full-cycle recruitment including candidate sourcing, resume review, phone screens, interviews, and building pipelines for a variety of positions
  • Recruit top talent for all levels of positions in both the clinical and non-clinical areas
  • Partner and collaborate with hiring managers to identify recruitment priorities, determine, and prepare candidate selection method/criteria and salary offers for selected candidates, within compensation guidelines
  • Facilitate New Hire Orientation
  • Be a trusted HR team member by providing support, coverage and training to the HR team and other stakeholders

Talent Acquisition Coordinator/Onboarding

Silver Cross Hospital
01.2022 - 04.2023
  • Onboarding of new hires including fingerprinting, background checks, I-9 verification and badge ID's
  • Assists recruitment team with new hires and transfers
  • Prepares documentation and materials for bimonthly New Hire Orientation
  • Provides education and assistance to customers
  • Responsible for reviewing related processes and policies
  • Inputs and processes appropriate documentation, file maintenance
  • Meets regulatory compliance
  • Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits
  • Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct

Office Administration & Operations Assistant

KSKJ Life
11.2021 - 01.2022
  • Provides front-line initial point of contact assistance to KSKJ Life via phone and in-person
  • Maintains safe and clean reception area by complying with organization policies and procedures
  • Manage supply inventory and request fulfillment when necessary
  • Demonstrates leadership in providing service to our customers by ensuring that their needs and requests are met with timely and accurate responses, redirecting as needed to other staff, agents, partners, etc
  • Data entry

Membership Representative

Costco Wholesale Corporation
07.2020 - 10.2021
  • Communicates daily with current and prospective members to increase warehouse sales
  • Canvasses businesses in the warehouse sales area in person and by the phone to promote membership and foster sales
  • Uses persuasive skills to promote walk in and delivery sales and memberships
  • Provides prompt and courteous member service to all members
  • Promotes good community relations by participating in local community events

Waitress

The Dock at Inwood
12.2018 - 01.2021
  • Ensured customer satisfaction and workforce effectiveness
  • Listened to, understood and resolved issues or concerns of guests
  • Delivered quality service with a warm and welcoming environment
  • Delivered exceptional customer service with acknowledgment, communication and commitment

Education

Bachelor's - College of Fine Arts and Communication, minor in Marketing

Western Illinois University
Macomb, IL
05.2019

Skills

  • Talent acquisition techniques
  • Candidate screening and assessment
  • Networking
  • Recruitment process improvement
  • Candidate relationship management

Timeline

Talent Acquisition Partner

Silver Cross Hospital
04.2023 - Current

Talent Acquisition Coordinator/Onboarding

Silver Cross Hospital
01.2022 - 04.2023

Office Administration & Operations Assistant

KSKJ Life
11.2021 - 01.2022

Membership Representative

Costco Wholesale Corporation
07.2020 - 10.2021

Waitress

The Dock at Inwood
12.2018 - 01.2021

Bachelor's - College of Fine Arts and Communication, minor in Marketing

Western Illinois University
Nicole Trafton