Open To Work
Nicole Trulson
Britt,IA
Work Preference
Summary
Experienced Prior Authorization Nurse skilled in clinical documentation and insurance verification. Enhances patient care through effective communication and collaboration, facilitating timely access to critical treatments. Demonstrates strong problem-solving skills in high-pressure environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Prior Authorization Nurse
Hancock County Health System
06.2025 - 02.2026
- Enhanced patient care by assessing insurance coverage and obtaining prior authorization for medical procedures.
- Expedited urgent prior authorization requests, enabling timely access to critical medical treatments.
- Conducted thorough reviews of medical records, identifying necessary documentation to support prior authorization requests.
- Participated in interdisciplinary team meetings, collaborating with other healthcare professionals to ensure seamless coordination of care for patients requiring prior authorizations.
- Worked closely with case managers to facilitate appropriate utilization of healthcare resources through the prior authorization process.
- Developed strong relationships with insurance representatives, facilitating effective communication and expediting resolution of issues.
- Ensured accurate data entry into electronic health record systems, enhancing tracking of prior authorization statuses.
- Maintained detailed records and documentation for prior authorization requests, ensuring accurate tracking and reporting for internal and external stakeholders.
Unit Coordinator
Hancock County Health Systems
10.2014 - 02.2026
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Trained new Unit Coordinators on unit-specific protocols, enhancing team proficiency and ensuring consistent delivery of exceptional patient care.
- Facilitated smooth shift transitions through preparation of detailed nursing reports and comprehensive handover of patient information.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Streamlined patient admissions by organizing medical records and optimizing workflow for timely patient processing.
- Managed telephone inquiries to ensure efficient communication and support for office operations. to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Registered Nurse
Hancock County Health Systems
10.2014 - 02.2026
- Prioritized nursing interventions using critical thinking based on patient acuity levels and individual needs to enhance care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify condition changes, promptly notifying physicians and initiating appropriate interventions to ensure timely care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating interventions.
- Supported patients' families during difficult medical decisions and end-of-life care, facilitating communication between healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Supported patients during their recovery process after medical or surgical interventions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Associate of Science - Nursing
Iowa Central Community College
Fort Dodge, IASkills
- Authorization management
- Utilization review
- Insurance verification
- Claims processing
- Medical record review
- Electronic health records
- Clinical documentation
- Clinical assessment
- HIPAA compliance
- Payer communication
- Task prioritization
- Problem-solving aptitude
- Team collaboration
- Adaptability and flexibility
- HIPAA compliance
- Documentation
- Problem-solving aptitude
- Payer communication
- Electronic health records
Accomplishments
Nominated for the Rose Award (Recognition Of Service Excellence) in 2024.
Certification
ACLS, PALS, TNCC and BLS.
Timeline
Prior Authorization Nurse
Hancock County Health System
06.2025 - 02.2026
Unit Coordinator
Hancock County Health Systems
10.2014 - 02.2026
Registered Nurse
Hancock County Health Systems
10.2014 - 02.2026
Associate of Science - Nursing
Iowa Central Community College