Nicole Tuesley
Three Rivers,MI
Summary
Dynamic professional with experience at Kalamazoo RESA Head Start, excelling in crisis intervention and community outreach. Proven ability to enhance family engagement and support student success through effective communication and resource facilitation. Skilled in classroom management and regulatory compliance, fostering a positive learning environment for all students.
Overview
16
16
years of professional experience
Work History
Associate Teacher
Kalamazoo RESA Head Start
Kalamazoo, MI
08.2015 - Current
- Managed classroom environments effectively, fostering positive behavior and adherence to state guidelines.
- Engaged with families daily to discuss student behavior and development, enhancing communication and support.
- Led monthly parent workshops to facilitate collaboration and promote student success.
- Facilitated access to essential resources for families, including rent, utilities, clothing, and food.
- Ensured children completed necessary medical and dental exams, supporting family health initiatives.
- Assisted families in securing vital resources, enhancing their overall well-being and stability.
Clinical Social Work Intern
Bronson Hospital
Kalamazoo, MI
06.2024 - 02.2025
- Conducted routine perinatal mental health psychosocial assessments, providing individual and family counseling, crisis intervention, and case management.
- Collaborated effectively with multidisciplinary care teams, including OB, nurses, and ultrasound technicians, to ensure comprehensive patient care.
- Maintained accurate documentation and adhered to HIPAA regulations to uphold patient confidentiality and data security.
Collections Representative
PNC Bank
Kalamazoo, MI
04.2009 - 06.2011
- Contacted delinquent customers to process payments and resolve outstanding balances.
- Reconciled consumer accounts to ensure accurate financial records.
- Utilized skip tracing techniques to locate customers with inactive phone numbers and address delinquency issues.
Education
Master of Science - Social Work
Spring Arbor University
Spring Arbor, MI05-2025
Kalamazoo Christian High School
Kalamazoo, MISkills
- Crisis intervention
- Case management
- Counseling techniques
- Community outreach
- Data collection
- Regulatory compliance
- Classroom management
- Parent-teacher communication
- Effective communication
- Individualized learning plans
- Learning assessments
- Growth mindset
- Empathy and patience
Timeline
Clinical Social Work Intern
Bronson Hospital
06.2024 - 02.2025
Associate Teacher
Kalamazoo RESA Head Start
08.2015 - Current
Collections Representative
PNC Bank
04.2009 - 06.2011
Master of Science - Social Work
Spring Arbor University
Kalamazoo Christian High School
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