Nicole Tyson
Menifee,CA
Summary
Motivated professional with management experience and extensive data entry. Proven ability to build and sustain professional relationships with colleagues, staff, and clients while effectively managing administrative responsibilities. Demonstrates strong independence and collaboration skills in team environments.
Overview
16
16
years of professional experience
Work History
Operations & Office Manager
R&N Specialties
Menifee, CA
11.2018 - 07.2025
- 7 Years with the company.
- Managed all aspects of daily operations, finances, compliance, and personnel.
- Handled high-volume inbound and outbound calls with customers, drivers, and vendors, ensuring timely communication and issue resolution
- Created and processed invoices for freight services.
- Maintained accurate records of customer accounts and payments.
- Managed accounts payable, including timely payments to vendors, subcontractors, and haulers.
- Issued subhauler pay stubs, processed payroll, and tracked driver compensation.
- Managed staff hiring, scheduling, and supervision of drivers and office employees.
- Ensured compliance with DOT regulations, insurance, and safety standards.
Data Entry Specialist /Service Dispatcher
Air Temperature Specialists
Murrieta, CA
02.2016 - 11.2018
- 2.5 Years with the company.
- Fast and accurate data entry.
- Data verification and cleanup.
- Filing and document management.
- Appointment setting and calendar coordination.
- Customer intake and service call triage.
- High-volume call handling.
- Multitasking in a fast-paced environment.
- Empathetic and professional customer interaction.
Store Manager
Check N Go
Temecula, CA
02.2009 - 05.2013
- 4 Years with the company.
- Trained staff on customer service standards and product knowledge.
- Facilitated team meetings to discuss goals and address challenges.
- Recruited, trained, and supervised new employees.
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints promptly.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Parkridge Private High School
Long Beach, CA06-2006
Skills
- Financial management
- Payroll administration
- Invoice processing
- Data entry
- Staff supervision
- Problem solving
- Time management
- Conflict resolution
- Problem solving
- Strong phone and email communication skills
- Attention to detail
- Budget administration
- Contract management
- Profit and loss
- Financial planning
Timeline
Operations & Office Manager
R&N Specialties
11.2018 - 07.2025
Data Entry Specialist /Service Dispatcher
Air Temperature Specialists
02.2016 - 11.2018
Store Manager
Check N Go
02.2009 - 05.2013
High School Diploma -
Parkridge Private High School
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