NICOLE URBAEZ
East Stroudsburg,PA
Summary
Dynamic and compassionate professional with 15+ years of hands on experience in several industries with skills such as organizing, problem solving, creating, building and developing relationships. Excels in detail orienting tasks as well as communicating clearly and effectively to ensure customer satisfaction.
Overview
15
15
years of professional experience
Work History
Live-Out Nanny
Self Employed Services
01.2019 - Current
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Implemented a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Live-Out Nanny
Self Employed Services
09.2020 - 02.2022
- Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
- Managed daily schedules for children, including meals, playtime activities, homework assistance, and bedtime routines.
- Encouraged children to be understanding and patient with others.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
Live-In Elderly Caregiver
Self Employed Services
01.2018 - 05.2018
- Improved elderly clients quality of life by providing compassionate, attentive care and companionship.
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands.
- Ensured client safety through diligent observation, medication management, and timely communication with healthcare professionals.
- Supported clients in maintaining independence by assisting with daily living activities, such as bathing, dressing, grooming, and mobility.
Live-In Nanny
Self Employed Services
04.2017 - 10.2017
- Fostered emotional growth and social skills through consistent daily routines.
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
- Maintained strong parent-nanny relationships through open communication, trust, and professionalism.
HHA
Sunnyside Community Services
02.2016 - 07.2016
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Enhanced patient recovery by assisting with physical therapy exercises and mobility support.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Administered medications accurately and on time, ensuring optimal treatment effectiveness.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self-confidence.
Patient Advocate
IME Watchdog Inc.
03.2015 - 06.2015
- Representative of lawyers.
- Observing IME (independent medical examination) exam, taking notes during interview/examination, writing a report of the IME.
- Translating for Spanish speaking clients.
- Enhanced patient satisfaction by addressing concerns and providing information on legal rights and options.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
Bookkeeper
F & H Supply Co.
08.2011 - 12.2014
- Input data into archives to assure customer records are up to date.
- Manage the chart of accounts for subsidiary companies.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Implemented and maintained an efficient filing system for financial documents, improving accessibility and organization.
Pet Sitter
Self Employed Services
11.2018 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Conducted timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Sales Associate
Boost Mobile
08.2010 - 01.2011
- Handled cash transactions efficiently.
- Welcomed existing, new, and potential customers by providing a positive impression.
- Built strong rapport with customers to increase sales revenue.
- Maintained accurate inventory records while monitoring stock levels, minimizing out-of-stock situations that could negatively impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Camp Counselor
Trade Winds Lake Camp
06.2009 - 08.2009
- Worked within team to provide a safe, child-friendly environment
- Oversaw multiple groups of children
- Taught activities including arts and crafts, theater, and yoga.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Education
Biology
Borough of Manhattan Community College
New York, NYCertified Medical Assistant (CCMA)
Allied Health Service
Uniondale, NY01.2018
EKG And Phlebotomy Technician
New York Medical Career Training Center
NY, NY11.2017
HHA Certificate
Sunnyside Community Services
Queens, NY02.2016
Diploma -
Linden High School
Linden, NJ06.2008
Skills
- Working knowledge of Microsoft Excel, PowerPoint, Word, and HTML
- American Red Cross CPR
- Fluent in Spanish
- Time management
- Compassionate caregiving
- Problem Solving
Timeline
Live-Out Nanny
Self Employed Services
09.2020 - 02.2022
Live-Out Nanny
Self Employed Services
01.2019 - Current
Pet Sitter
Self Employed Services
11.2018 - Current
Live-In Elderly Caregiver
Self Employed Services
01.2018 - 05.2018
Live-In Nanny
Self Employed Services
04.2017 - 10.2017
HHA
Sunnyside Community Services
02.2016 - 07.2016
Patient Advocate
IME Watchdog Inc.
03.2015 - 06.2015
Bookkeeper
F & H Supply Co.
08.2011 - 12.2014
Sales Associate
Boost Mobile
08.2010 - 01.2011
Camp Counselor
Trade Winds Lake Camp
06.2009 - 08.2009
Biology
Borough of Manhattan Community College
Certified Medical Assistant (CCMA)
Allied Health Service
EKG And Phlebotomy Technician
New York Medical Career Training Center
HHA Certificate
Sunnyside Community Services
Diploma -
Linden High School
Similar Profiles
Chris CallaghanChris Callaghan
Yard Worker at Self Employed ServicesYard Worker at Self Employed Services
Kevin HuangKevin Huang
Composer & Mix Master Engineer at Self Employed ServicesComposer & Mix Master Engineer at Self Employed Services
Jyssica WilliamsJyssica Williams
Photographer at Self Employed ServicesPhotographer at Self Employed Services
Semaiah WhighamSemaiah Whigham
Dessert Designer at Self Employed ServicesDessert Designer at Self Employed Services
Nnemdia AndersonNnemdia Anderson
Domestic Relations Officer I at Court of Common Pleas, Lehigh CountyDomestic Relations Officer I at Court of Common Pleas, Lehigh County