Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nicole Vandergriff

Whitestown,IN

Summary

Dynamic and results-oriented professional with a diverse background in customer service and warehouse operations, notably at Amazon. Excelled in optimizing workflow efficiency and fostering cross-department collaboration. Proven track record in enhancing customer satisfaction and streamlining processes. Skilled in comprehending written instructions and promoting inclusive practices, ready to bring valuable experience and insights to your team.

Overview

13
13
years of professional experience

Work History

Home Care Provider

Self Employed
Whitestown, IN
10.2023 - 10.2024

Ready to re-enter the workforce after ensuring family member's placement in memory care facility.

Warehouse Worker

Amazon
Whitestown, IN
08.2017 - 10.2023
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed boxes and stock using organizational guidelines.
  • Collaborated closely with other departments on special projects as needed.
  • Followed established guidelines for picking orders accurately.
  • Processed returns of defective merchandise as required.

Bartender

American Legion Post 113
Lebanon, IN
04.2015 - 08.2017
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.

Bartender/Server

Stone Creek Dining Company
Zionsville , IN
03.2012 - 04.2015
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.

Education

Skills

  • Comprehend Written Instructions
  • Optimize Workflow Efficiency
  • Collaborative Task Completion
  • Multi-Project Coordination
  • Cross-Department Collaboration
  • Support for Inclusive Practices
  • Effective Completion of Tasks

Timeline

Home Care Provider

Self Employed
10.2023 - 10.2024

Warehouse Worker

Amazon
08.2017 - 10.2023

Bartender

American Legion Post 113
04.2015 - 08.2017

Bartender/Server

Stone Creek Dining Company
03.2012 - 04.2015
Nicole Vandergriff