Nicole Vega
Amarillo,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated and currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
Overview
6
6
years of professional experience
Work History
Barista Shift Lead
Roasters Coffee & Tea Company, Barista
01.2021 - Current
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maximized team productivity by expertly delegating tasks to coworkers.
Assistant Cook
Corinth Rehabilitation Suites
07.2020 - 07.2023
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Worked with head cook to prepare daily food specials and other supplies.
- Prevented cross-contamination for food allergy sufferers.
- Portioned meals according to recipe and resident specifications, limiting kitchen waste.
Cashier
Maria’s Mexican Restaurant
06.2017 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Increased customer loyalty and retention.
- Built relationships with customers to encourage repeat business.
Sales Associate
Journey’s Kidz
01.2020 - 02.2020
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Pharmacy Technician Trainee
CVS
02.2019 - 04.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Assisted with filling of over 40 prescriptions daily.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor of Science - Biochemistry
West Texas A&M University
Canyon, Texas05.2025
Lake Dallas High School
Corinth, Texas05.2019
Skills
- Strong Work Ethic
- Adaptability and Flexibility
- Time Management
- Customer Transactions
- Organization and Prioritization
- Effective Communication Skills
- Problem-Solving Skills
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Lead
Roasters Coffee & Tea Company, Barista
01.2021 - Current
Assistant Cook
Corinth Rehabilitation Suites
07.2020 - 07.2023
Sales Associate
Journey’s Kidz
01.2020 - 02.2020
Pharmacy Technician Trainee
CVS
02.2019 - 04.2019
Cashier
Maria’s Mexican Restaurant
06.2017 - 06.2023
Bachelor of Science - Biochemistry
West Texas A&M University
Lake Dallas High School
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