Summary
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Velasquez

Clifton

Summary

Dynamic Sales Associate with proven expertise at Aeropostale, excelling in customer service and sales techniques. Bilingual and energetic, I effectively upsold products while maintaining visual merchandising standards. Recognized for enhancing team collaboration and achieving sales goals, I bring strong inventory management skills and a friendly approach to client interactions.

Work History

Sales Associate

Aeropostale
Paramus
05.2025 - Current
  • Assisted customers in selecting merchandise and provided product knowledge.
  • Maintained store appearance through organization and cleanliness.
  • Collaborated with team members to achieve sales goals and improve customer service.
  • Handled customer inquiries and resolved issues effectively and politely.
  • Restocked shelves and ensured products were displayed attractively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Upsold additional items based on customer interests and needs.
  • Described merchandise and explained use, operation and care.

Education

Clifton High School
Clifton, NJ

Skills

  • Bilingual
  • Customer service
  • Sales techniques
  • Visual merchandising
  • Inventory management
  • Team collaboration
  • Product knowledge
  • Retail loss prevention
  • Time management
  • Fitting room maintenance
  • Friendly and outgoing
  • Client service
  • Sales trends
  • Energetic self-starter
  • Flexible schedule
  • Brand promotion
  • Store closing

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Aeropostale
05.2025 - Current

Clifton High School
Nicole Velasquez