Nicole Vickrey
Sarasota
Summary
Dynamic showroom manager with proven success in customer service, inventory management, and visual merchandising. Committed to enhancing customer experiences and optimizing operations for sustained growth.
Overview
27
27
years of professional experience
Work History
Showroom Manager
Tepe Upholstery
Sarasota
05.2025 - Current
- Oversaw daily showroom operations and optimized product displays for maximum appeal.
- Assisted customers with inquiries and delivered tailored product recommendations.
- Coordinated inventory management to ensure accuracy and stock availability.
- Processed sales transactions accurately through point-of-sale systems.
- Developed visual merchandising strategies to boost customer engagement.
- Collaborated with suppliers to efficiently manage orders and deliveries.
- Monitored competitor activities to remain informed of industry trends.
- Produced detailed reports on project activities, ensuring consistency and quality.
Cut Goods Manager
Robb & Stucky
Sarasota
12.2022 - 05.2025
- Developed and implemented strategies to enhance customer satisfaction and loyalty.
- Reviewed completed work for consistency, quality, and adherence to standards.
- Assisted designers and clients with selections for soft goods including window treatments, wallpaper, and custom bedding.
- Conducted site visits to assess job requirements and arrange measurements.
- Calculated material requirements to ensure project completion.
- Determined sales margins, prepared sales slips, and generated work orders.
- Ordered necessary materials and hardware for projects.
- Coordinated with installers and workrooms to manage project timelines effectively.
Showroom Assistant/Designer
Tepe Upholstery
Sarasota
03.2022 - 12.2022
- Facilitated customer selection of upholstery fabrics and furniture styles.
- Maintained organized showroom to enhance product presentation.
- Delivered product knowledge, improving overall shopping experience.
- Handled inquiries and resolved issues promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Built positive client relationships through exceptional service.
- Greeted customers and assisted with product selections.
- Collaborated with departments to ensure operational efficiency.
Seamstress
Sew Perfect
Sarasota
03.2007 - 02.2022
- Constructed custom garments tailored to client specifications and measurements.
- Collaborated with clients to choose fabrics and design elements for projects.
- Inspected finished products to ensure quality assurance before client delivery.
- Maintained sewing tools and equipment for optimal performance.
- Developed patterns and templates for diverse garment styles and sizes.
- Altered existing garments by adjusting seams, shortening lengths, and replacing fasteners.
- Repaired pockets, zippers, snaps, buttons, and linings using sewing machines and hand stitching.
- Measured garments to assess fit and determine necessary alterations.
Technical Service Librarian
Regent University
Chesapeake
01.1999 - 10.1999
- Managed library services for diverse academic programs at leading Christian university.
- Curated digital resources and maintained library databases to enhance accessibility.
- Assisted students with research involving periodicals and academic materials.
- Utilized Microsoft Word, Excel, and PowerPoint for developing presentations and letters.
- Created and updated Excel spreadsheets for tracking periodical acquisitions.
- Cataloged new library arrivals in Online Public Access Catalog.
- Collaborated with publishers to obtain missing periodical issues efficiently.
- Gathered and processed sets of periodicals, theses, and dissertations for binding.
Education
Associate of Science - Computer Networking
State College of Florida
Bradenton, FL06-2021
Associate of Arts - Fashion Design
Lynn University
Boca Raton, FL05-1996
Skills
- Visual merchandising
- Inventory management
- Customer relationship management
- Sales processing
- Product recommendations
- Supply chain coordination
Timeline
Showroom Manager
Tepe Upholstery
05.2025 - Current
Cut Goods Manager
Robb & Stucky
12.2022 - 05.2025
Showroom Assistant/Designer
Tepe Upholstery
03.2022 - 12.2022
Seamstress
Sew Perfect
03.2007 - 02.2022
Technical Service Librarian
Regent University
01.1999 - 10.1999
Associate of Science - Computer Networking
State College of Florida
Associate of Arts - Fashion Design
Lynn University