Nicole Vignola
Lawrence,NJ
Summary
Dynamic professional with strong organizational abilities and effective communication skills, honed at Quality Sales and Distribution. Proven track record in enhancing office efficiency and customer engagement, while adeptly managing appointments and data. Committed to empowering teams through resource identification and training, ensuring optimal service quality and operational success.
Ready and eager to start using my CPRS training to begin helping people find ways to improve their lives, through my lived experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist/Office Secretary
Quality Sales and Distribution
01.2011 - 01.2021
- Greeted visitors and clients, providing a positive first impression of the organization.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendars for staff members, ensuring smooth operations.
- Assisted with administrative tasks, including filing and data entry, contributing to overall office efficiency.
- Processed incoming and outgoing mail, ensuring timely distribution to relevant personnel.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled payroll, kept track of hours worked.
Front End Manager
Villa Pizza and Restaurant
01.2018 - 02.2020
- Led front-end operations, ensuring optimal product presentation and customer engagement strategies.
- Developed and implemented training programs to enhance staff performance and service quality.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Collaborated with cross-functional teams to drive marketing initiatives and promotional activities.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - CPRS Training And Certification
The Roff Institute
Lawrence, NJ10-2025
High School Diploma -
Triton Regional High School
Runnemede, NJ06-2009
Skills
- Strong organizational abilities
- Time management
- Effective communication skills
- Detail-oriented data management
- Efficient appointment management
- Adaptable learner
- Dedicated to empowering others through resource identification
- Utilizing personal experience to support others
Certification
CPRS through the Roff Institue
Timeline
Front End Manager
Villa Pizza and Restaurant
01.2018 - 02.2020
Receptionist/Office Secretary
Quality Sales and Distribution
01.2011 - 01.2021
No Degree - CPRS Training And Certification
The Roff Institute
High School Diploma -
Triton Regional High School
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