Server
ERVER, TEXAS ROADHOUSE, EAU CLAIRE, WI, 01/2022 to Current
• Resolved customer concerns promptly and professionally to maintain a positive reputation.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Trained staff members to upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers. (taught in a group setting)
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Participated in ongoing professional development opportunities.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Collaborated and supported colleagues to enhance overall productivity levels.
SALES REPRESENTATIVE, DIRECTV, EAU CLAIRE, WI, 01/2015 to Current
• Exceeded monthly sales targets of 30 sales per month consistently, maintaining top sales representative for 7 years in a row.
• Developed, maintained, and utilized diverse client base resulting in long-term loyalty and referrals.
• Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor through door-to-door sales.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
• Exercised leadership capabilities by successfully training 27 sales representatives
