Summary
Work History
Education
Skills
Timeline
Generic

Nicole Vodron

Massena,NY

Summary

Dynamic leader with a strong background in team management and operational oversight. Proven ability to drive results through strategic planning and effective communication. Known for reliability and delivering high-quality outcomes in fast-paced environments.

Work History

Assistant Manager

Waldenbooks
  • Ensured compliance with company policies while managing daily store operations.
  • Optimized staff schedules for peak hours to enhance customer service.
  • Conducted training for new employees on sales techniques and store systems.
  • Implemented processes for inventory management, reducing discrepancies significantly.
  • Created promotional displays that increased product visibility and boosted sales.
  • Supported sales targets through effective merchandising strategies and team motivation.
  • Assisted customers by assessing needs and maintaining current product knowledge.
  • Fostered collaboration among staff to promote teamwork within the workplace.

Head Waitress

Barnyard Cafe
  • Managed dining room operations to optimize guest experiences and improve service flow.
  • Trained junior waitstaff on service standards and comprehensive menu knowledge.
  • Enhanced customer satisfaction through the implementation of targeted strategies for repeat business.
  • Streamlined order delivery with kitchen staff, resulting in reduced wait times.
  • Monitored inventory and facilitated supply ordering to minimize waste and lower costs.
  • Addressed guest complaints promptly to uphold high service quality standards.
  • Scheduled team shifts effectively to ensure sufficient staffing during busy periods.
  • Cultivated relationships with returning guests, fostering loyalty and favorable reviews.

Merchandiser

Survey.com Mercandising


  • Developed and executed visual merchandising strategies to enhance product visibility.
  • Analyzed sales data to optimize product placement and manage inventory efficiently.
  • Collaborated with vendors to ensure timely delivery of merchandise and promotional materials.
  • Conducted in-store audits to uphold compliance with merchandising standards.
  • Coordinated seasonal displays aligned with marketing campaigns to drive customer engagement.
  • Utilized inventory management systems to track stock levels and facilitate reordering.
  • Communicated with store management to address merchandising challenges and improve processes.
  • Removed damaged and discontinued items from displays to maintain presentation quality.
  • Traveled throughout the region working with various stores in numerous communities.

Sales Lead Keyholder

Dollar General
  • Delivered comprehensive training to new team members on sales protocols and customer service standards.
  • Managed inventory efficiently to sustain product availability and reduce stockouts.
  • Collaborated in crafting sales strategies that enhanced customer engagement and retention efforts.
  • Ensured exceptional customer service by addressing issues promptly to guarantee satisfaction.
  • Conducted thorough audits of store operations to uphold company policy compliance.
  • Tracked daily sales performance, recognizing trends for management assessment.
  • Opened inventory boxes and restocked shelves as needed.
  • Completed all store opening and closing tasks, ensuring cleanliness and visual appeal.

Assistant Manager

Leather & More
  • Ensured daily operations complied with company policies and procedures.
  • Managed inventory levels, applying best practices for stock control and organization.
  • Monitored performance metrics, identifying improvement areas and recommending actionable solutions.
  • Resolved customer inquiries promptly, enhancing client satisfaction through effective communication.
  • Supervised day-to-day operations to achieve performance, quality, and service standards.
  • Maintained clean, safe, organized store environment to improve customer experience.
  • Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
  • Conducted regular inventory counts to verify stock levels and forecast future needs.

Assistant Manager

Western Door
  • Fostered positive work environment by developing strong relationships with staff members.
  • Ensured accurate financial reporting through oversight of daily cash reconciliations, minimizing discrepancies.
  • Optimized staff scheduling for peak shopping hours while remaining within labor budget constraints.
  • Established clear communication channels between employees and management via regular updates.
  • Collaborated with vendors for timely product deliveries and resolution of supply chain challenges.
  • Maintained compliance with safety regulations through routine equipment and operation inspections.
  • Managed store cleanliness and organization as part of daily operational oversight.
  • Executed loss prevention initiatives, achieving a notable reduction in shrinkage levels.

Recruiter/Aide GED Education Center

St. Lawrence-Lewis BOCES
  • Develop and execute strategies to attract eligible students to enroll in GED classes.
  • Provide information to prospective students about the GED program, enrollment process, eligibility, tuition waivers, and testing schedules.
  • Assist with the application process: Guide students through the necessary paperwork for registration and enrollment.
  • Promote the program through various channels, potentially including community events, career fairs, and networking within the region.
  • Assist in the administration of GED exams, which may involve reading routine instructions to candidates.
  • Distribute, collect, and account for all test materials. Help set up computer testing devices (e.g., Chromebooks) and assist candidates with the login process and exam submission.
  • Perform various office tasks, such as answering emails and drafting correspondence.
  • Update and organize candidate and student databases.
  • Provide front-door coverage and assist with other duties as assigned by the center coordinator.

Education

Psychology / Sociology

SUNY Potsdam
Potsdam, NY

Skills

  • Client support and relations
  • Financial transactions management
  • Leadership and team motivation
  • Analytical decision-making
  • Problem resolution techniques
  • Effective time management
  • Delegation of tasks and workload oversight
  • Conflict mediation and team development
  • Retail management operations
  • Sales strategy implementation
  • Growth in sales performance reporting
  • Promotional strategy planning and execution
  • Strategic adaptability and flexibility
  • Mentoring and coaching skills
  • Team collaboration

Timeline

Assistant Manager

Waldenbooks

Head Waitress

Barnyard Cafe

Merchandiser

Survey.com Mercandising

Sales Lead Keyholder

Dollar General

Assistant Manager

Leather & More

Assistant Manager

Western Door

Recruiter/Aide GED Education Center

St. Lawrence-Lewis BOCES

Psychology / Sociology

SUNY Potsdam

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