Detail-oriented employee. Professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.
Overview
19
19
years of professional experience
Work History
Order Entry Specialist – Team Lead
Windstream
Green Bay, WI
03.2016 - 02.2024
Received orders from Sales and entered them into the internal systems to be installed
Trained team members and created training documents for all processes related to the team’s responsibilities
Acted as a contact point for all other departments, making sure requests and questions were always answered promptly and with the best information
Communicated with other departments effectively to ensure all orders were entered correctly making sure to follow all standards and processes for each product type.
Project Coordinator
Windstream
Green Bay, WI
06.2011 - 01.2016
Worked with internal departments to coordinate and schedule installation and turn up of new service for clients
Multi-tasked to respond to all client and internal communications in a timely manner
Accessed and used multiple systems to ensure all needed resources were allocated for each order.
General Office Person
Wenz Home Furniture
Green Bay, WI
06.2010 - 06.2011
Implemented multiple procedures to collect past due debt and outstanding credits from vendors
Organized and scheduled payables to ensure timely payment, while also making sure payments did not exceed incoming deposits
Kept all bookkeeping records, by updating and entering all transactions on a daily basis
Processed bi-weekly payroll, answered incoming calls and rang customer sales.
Specialties Estimator
Laforce Inc
Green Bay, WI
08.2007 - 10.2009
Worked with floor plans to determine need for items such as fire extinguishers, toilet accessories, etc for new commercial construction
Utilized effective time management to ensure all tasks were completed on time
Communicated effectively with sales people, pricing specialists and contractors to make certain that all need for each specific project were met.
Payroll Services Office Assistant
St. Norbert College
De Pere, WI
05.2005 - 05.2007
Assisted Director of Payroll in tasks including answering inbound calls, filing, producing spreadsheets and data input
Processed bi-weekly payroll of approximately 400 students
Managed time effectively to ensure prompt response to faculty and student problems.