Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Voss

Nicole Voss

Eugene

Summary

Dynamic professional with strong interpersonal skills, effective time management abilities, and problem-solving expertise. Excited to tackle new challenges, contribute to team environments, and continue learning and growing. Passionate about making a meaningful impact and driving success within organizations. Open to exploring diverse industries and roles aligned with career goals and values.

Overview

2
2
years of professional experience

Work History

Crew member

Mc. Donalds, River rd
10.2024 - 10.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.

Seasonal Sales Associate/ Customer Service Sales Associate

JCPenney, Valley River Center
10.2024 - 01.2025
  • Biohazard Cleaning
  • Self-motivated, with a strong sense of personal responsibility.
  • Increased company sales with knowledge of store credit while keeping positive and persuasive
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy high stress situations ( Black Friday Crowds)
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Child Care/ Housekeeper

As Needed Child Care/ Housekeeping
08.2023 - 01.2025
  • Behavior Management
  • Compassion, Empathy, Active Listening
  • Emotional intelligence & Decision making
  • Activity Planning + Play based learning
  • Physical stamina
  • Patience + Collaboration
  • Child Safety & Parental Communication
  • Detail Oriented
  • Pet care (Leash walks, Adhering to Scheduled Feeding, Cleaning up pet mess & Pet waste inside & outdoors)
  • Infection cleaning
  • Disinfecting
  • Cleaning solutions and chemicals
  • Laundry service
  • Deep house cleaning


As Needed Elderly & Pet Care

Elderly Care, Eugene Hotel Resident
03.2025 - Current
  • Providing Personalized Care
  • Promoting Emotional and Physical wellbeing
  • Provided Emotional Sensitivity and Understanding
  • Organization of Personal property, Time, and workload
  • Detailed General Cleaning
  • Pet Grooming & Care
  • Adaptability and Flexibility
  • Assisting in personal Hygiene and Home care
  • Demonstrated Patience & Empathy (The ability to listen, pay attention to detail, and stay calm in stressful situations).
  • Used Problem Solving and Effective Communication
  • Demonstrated Physical endurance/ Lifting and Moving
  • Assisted in daily activities
  • Demonstrated Cultural Competency and Respect
  • Diligence, Persistence, Resilience
  • Skilled at working independently and collaboratively in a team environment.

Education

GED -

Brattain Campus
Springfield, OR
06-2025

Skills

  • Critical/ Analytic thinking Problem solving

  • Strong Determination and Work ethic

  • Professionalism Conflict Resolution

  • Effective Oral and Written communication

  • Time management & Adaptability (Always ecstatic to learn)

  • Computer/ Cash register

  • Reliability/ Flexibility

  • Active listening & Negotiation

  • Customer service

  • Teamwork and collaboration

  • Multitasking and organization

  • Time management

Timeline

As Needed Elderly & Pet Care

Elderly Care, Eugene Hotel Resident
03.2025 - Current

Crew member

Mc. Donalds, River rd
10.2024 - 10.2024

Seasonal Sales Associate/ Customer Service Sales Associate

JCPenney, Valley River Center
10.2024 - 01.2025

Child Care/ Housekeeper

As Needed Child Care/ Housekeeping
08.2023 - 01.2025

GED -

Brattain Campus

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Nicole Voss