Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole V. Ross

Capitol Heights,MD

Summary

Diligent professional with great teamwork abilities and focus on safe production. History assembling high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed several years of related experience.

Overview

19
19
years of professional experience

Work History

Assembler

LSG Sky Chefs
Arlington, VA
06.2018 - 10.2024
  • Assessed work for errors or compliance issues and made corrections or modifications.
  • Assembled complex components after careful review of project specifications and directions.
  • Assembled and completed products according to production schedules.
  • Read and interpreted schematic drawings, diagrams, blueprints, specifications, work orders, and reports.
  • Planned and laid out work to meet production and schedule requirements.

Finalist

LSG Sky Chefs
Arlington, VA
03.2021 - 09.2024
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Order Maker

Royal Farms
Havre De Grace, MD
09.2016 - 04.2017
  • Followed health and safety guidelines for food preparation and service.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • Responded promptly to customer complaints regarding food quality or service issues.
  • Performed other related duties as assigned by supervisor.
  • Maintained cleanliness of work area by wiping down counters and cleaning up spills.
  • Resolved customer complaints in a professional manner while following company policies and procedures.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Stocked and replenished kitchen supplies and ingredients as needed.

Overnight Customer Service manager

Wal*Mart
Aberdeen, MD
05.2009 - 09.2014
  • Responsible for the nightly operations of the frontend
  • Processed customer’s orders
  • Supervised and assisted cashiers with their nightly routines
  • Responsible for retrieving and securing money nightly
  • Responsible for training cashiers and Customer Service Managers
  • Responsible for performing and overseeing returns
  • Responsible for processing in house returns
  • (shopbacks)
  • Completed and administered cashier Evaluations

Overnight Support Manager

Wal*Mart
Aberdeen, MD
10.2007 - 03.2009
  • Responsible for monitoring and supervising the overnight stockers
  • Responsible for nightly assignment of stockers
  • Responsible for unloading trucks that arrived at night
  • (Meat, Produce, and Frozen/Dairy)
  • Responsible for the completion of nightly paperwork
  • Responsible for completing and administering evaluation of stockers

Overnight Stocker

Wal*Mart
Aberdeen, MD
06.2005 - 10.2007
  • Provided Customers with assistance
  • Stock shelves
  • Disposed of claims items

Education

High School Diploma -

Crossland Senior High School
Temple Hills, MD
06-1990

Skills

  • Product Assembly
  • Quality Assurance
  • Visual Inspection
  • Accuracy
  • Workplace Safety

Timeline

Finalist

LSG Sky Chefs
03.2021 - 09.2024

Assembler

LSG Sky Chefs
06.2018 - 10.2024

Order Maker

Royal Farms
09.2016 - 04.2017

Overnight Customer Service manager

Wal*Mart
05.2009 - 09.2014

Overnight Support Manager

Wal*Mart
10.2007 - 03.2009

Overnight Stocker

Wal*Mart
06.2005 - 10.2007

High School Diploma -

Crossland Senior High School

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Nicole V. Ross