- Road Trips
- Camping
- I enjoy helping others and giving back to the community
- Volunteering at local animal shelters and rescue organizations
- Cake Decorating
- Cooking
- Baking
- I enjoy cooking for friends and family gatherings
- Team Sports
Nicole Vucetic
Lebanon,USA
Summary
Experienced with providing compassionate personal care and support. Utilizes effective communication to foster positive and trusting relationships with clients. Track record of maintaining client dignity and comfort through patient and attentive care.
Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Parent/mother
Lebanon, PA
06.2025 - Current
- Provided compassionate personal care and support in daily living activities.
- Assisted with medication management and adherence to health regimens.
- Monitored physical and emotional well-being, reporting changes to healthcare providers.
- Developed personalized care plans, adapting strategies to meet evolving needs.
- Coordinated communication between family members and healthcare professionals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Advocated for patient rights, ensuring dignity and respect in all interactions.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
CNA
Wellspan Good Samaritan Hospital
Lebanon, PA
05.2024 - 06.2025
- Assisted patients with daily living activities to enhance comfort and promote independence.
- Monitored vital signs, reported changes to nursing staff for timely interventions.
- Implemented infection control protocols to maintain a safe environment for patients and staff.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient outcomes.
- Documented patient progress accurately in electronic health records for effective communication among caregivers.
- Advocated for patient needs by effectively communicating concerns to healthcare providers and families.
- Streamlined workflow processes within the unit, resulting in improved efficiency and patient satisfaction.
- Trained new staff on caregiving techniques and hospital policies to ensure consistent quality of care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Nursing Assistant
Lebanon VA medical Center
Lebanon, Pennsylvania
07.2022 - 05.2024
- Provide care to veterans in a CLC setting.
- Completed ADL’s
- Completed daily documentation.
- Understand and follow the plan of care for the veterans.
- Completed ADL’s
- Completed daily documentation.
- Understand and follow the individual care plans.
- Build relationships with the patients and families.
- Completed required trainings.
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted nursing staff with patient care activities to ensure comfort and safety.
Nursing Assistant
Cornwall Manor
Cornwall, Pennsylvania
01.2022 - 07.2022
- Provide care to 24 dementia patients in the health center.
- Completed ADL’s
- Completed daily documentation.
- Understand and follow the individual treatment plans Provide care to 24 dementia patients in the health center.
- Completed ADL’s
- Completed daily documentation.
- Understand and follow the individual treatment plans.
- Build relationships with the patients and families.
- Completed required trainings.
Chief of Operations
Lehigh Human Services
Allentown, PA
10.2018 - 05.2021
- Streamlined operational processes to enhance efficiency and service delivery across multiple programs.
- Led cross-functional teams in implementing best practices for improved client outcomes and resource management.
- Developed strategic partnerships with community organizations to expand service offerings and increase client engagement.
- Oversaw compliance with regulatory requirements, ensuring adherence to organizational policies and standards.
- Analyzed operational data to identify trends, inform decision-making, and drive continuous improvement initiatives.
- Mentored department leaders on performance metrics, fostering a culture of accountability and excellence in operations.
- Implemented technology solutions to optimize workflow, resulting in reduced response times and enhanced service quality.
- Conducted regular assessments of program effectiveness, recommending strategic adjustments to meet evolving community needs.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
- Led successful company-wide initiatives to enhance overall productivity and employee satisfaction.
- Implemented data-driven decision-making processes for improved strategic planning and execution.
- Developed high-performing teams by providing mentorship, training, and clear performance objectives.
- Enhanced customer satisfaction levels by addressing concerns proactively and implementing process improvements based on feedback.
- Played a critical role in driving long-term financial stability through prudent fiscal oversight of budgets, forecasting, and risk mitigation strategies.
- Facilitated interdepartmental communication channels to increase collaboration, knowledge sharing, and streamlined decision making.
- Ensured regulatory compliance across all departments by developing comprehensive policies and procedures.
- Spearheaded change management efforts during mergers, acquisitions, and other significant transitions.
- Optimized operational efficiency by streamlining processes and implementing new systems.
- Evaluated supply chain operations for cost reduction opportunities while maintaining quality standards.
- Provided support during organizational restructuring efforts to minimize disruption while maximizing future potential.
- Championed innovative solutions to address complex business challenges and drive sustainable growth.
- Coordinated with HR department in talent acquisition strategies for attracting top-tier candidates in competitive markets.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Cultivated strong relationships with external vendors to negotiate favorable terms for contracts and agreements.
- Collaborated with executive leadership to define overall business strategy, mission, and vision statements.
- Reduced overhead costs through strategic resource allocation and effective budget management.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw business-wide changes to modernize procedures and organization.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Initiated strategy to drive company growth and increase market share and profitability.
- Created succession plans to provide continuity of operations during leadership transitions.
Clinicial Specialist
InVision Human Services
Reading, PA
05.2015 - 06.2018
- Developed and implemented individualized treatment plans for clients to enhance therapeutic outcomes.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery and client support.
- Conducted assessments and evaluations to identify client needs and track progress effectively.
- Provided training and mentorship to junior staff, fostering professional development within the team.
- Led quality improvement initiatives that enhanced program efficiency and client satisfaction.
- Analyzed program data to inform strategic decisions and improve service offerings.
- Facilitated workshops and training sessions for staff on best practices in clinical care delivery.
Behavioral Specialist/Mobile Therapist
T.W. Ponessa & Associates
Lebanon, PA
06.2008 - 05.2015
- Developed individualized behavior intervention plans for clients, enhancing therapeutic outcomes.
- Collaborated with multidisciplinary teams to create comprehensive treatment strategies and support services.
- Conducted assessments to identify behavioral issues, guiding appropriate interventions and strategies.
- Trained staff on behavioral management techniques, promoting consistency in client care practices.
- Provided crisis intervention support, ensuring safety and stability for clients in high-stress situations.
- Facilitated workshops for caregivers on effective communication and behavior modification techniques.
- Analyzed client progress data, adjusting intervention plans to improve effectiveness and engagement.
- Mentored junior specialists, fostering professional development and enhancing team dynamics within the organization.
Education
Master of Science - Administration of Justice
Shippensburg University of Pennsylvania
Shippensburg, PA06-2000
Bachelor of Science -
Shippensburg University of Pennsylvania
Shippensburg, PA05-1996
Master of Science - Administration of Justice
Shippensburg University of Pennsylvania
Shippensburg, PA06-2000
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Behavior management
- Compassionate caregiving
- Dressing assistance
- CPR certified
- Care plan implementation
Certification
CNA license
Interests
Timeline
Personal Care Assistant
Parent/mother
06.2025 - Current
CNA
Wellspan Good Samaritan Hospital
05.2024 - 06.2025
Nursing Assistant
Lebanon VA medical Center
07.2022 - 05.2024
Nursing Assistant
Cornwall Manor
01.2022 - 07.2022
Chief of Operations
Lehigh Human Services
10.2018 - 05.2021
Clinicial Specialist
InVision Human Services
05.2015 - 06.2018
Behavioral Specialist/Mobile Therapist
T.W. Ponessa & Associates
06.2008 - 05.2015
Master of Science - Administration of Justice
Shippensburg University of Pennsylvania
Bachelor of Science -
Shippensburg University of Pennsylvania
Master of Science - Administration of Justice
Shippensburg University of Pennsylvania