Nicole Wall
Oklahoma City,OK
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Organized Shipping Clerk offers 5 year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RECEIVER
Walmart Distribution Center
08.2018 - 07.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
- Streamlined communication between warehouse departments through daily meetings and status updates on received shipments.
- Maintained accurate records of shipments, receipts and inventories for ease of tracking.
- Recorded incoming and outgoing shipments for accurate tracking.
- Contributed to cost savings by negotiating better pricing from suppliers and identifying areas of potential waste reduction.
HOUSEKEEPING
Diversified Maintenance
12.2017 - 08.2018
- Coordinated with housekeeping and maintenance departments to ensure guest rooms met highest standards.
- Supported efficient hospital operations by promptly responding to housekeeping requests and special cleaning needs.
- Promoted a clean and safe living environment for clients through regular housekeeping tasks.
- Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
WAITRESS
Pizza Hut
07.2016 - 09.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
RETAIL SALES ASSOCIATE/ASSISTANT MANAGER
Christie's Toy Box
09.2014 - 07.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
Medical Billing And Insurance
Moore Norman Technology Center - South Penn
Oklahoma City, OK05.2022
High School Diploma -
WESTMOORE HIGH
Oklahoma City, OK05.2008
Skills
- Customer Service
- Shipping and receiving
- Data Entry
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Word Processing
- Filing and data archiving
- Data Processing
- Document Scanning
- Document processing
- Spreadsheet Management
- Order Processing
- Advanced Excel spreadsheet functions
- Bookkeeping
- Invoice Processing
- Multi-line phone proficiency
- QuickBooks expert
- Medical Terminology
- QuickBooks proficient
- Insurance processing
- Medical Billing
- Insurance Eligibility
- Microsoft Office proficiency
- Deadline-oriented
- Data Collection
- Data reporting
- Data conversion
- Data Entry Software
- Spreadsheet Creation
- Database updates
- Organizational Skills
- Excel formulas
- Microsoft Office
- Attention to Detail
- Microsoft Excel
- Excellent Communication
- Fast Learner
- Time Management
- Multitasking Abilities
- Data Review and Verification
- CPT coding knowledge
- ICD-10 Proficiency
- HIPAA Compliance
- Professionalism and Ethics
- Insurance Verification
- Medical Coding Expertise
- Payment posting
- Medical Billing Software Familiarity
- Medical Terminology Mastery
- Claims Processing
- Insurance coding (ICD-9 and CPT)
- Training and mentoring
- Medical claims coding
- Document Management
- Inventory Restocking
- Insurance claims analysis
- Coding Error Resolution
- Patient data compilation
Certification
Liquor License
Medical Billing and Insurance
References
- Makayla Mcleod, Co-worker, Walmart, (405) 301-9218, goody2shoes_96@yahoo.com
- Sandi Dodd, Co-worker, Christine's Toy Box, (405) 400-5966, iampettyqueen88@gmail.com
- Debra Mcleod, Manager, Walmart, (405) 812-2587, deedeemcleod64@yahoo.com
Timeline
RECEIVER
Walmart Distribution Center
08.2018 - 07.2023
HOUSEKEEPING
Diversified Maintenance
12.2017 - 08.2018
WAITRESS
Pizza Hut
07.2016 - 09.2017
RETAIL SALES ASSOCIATE/ASSISTANT MANAGER
Christie's Toy Box
09.2014 - 07.2017
Medical Billing And Insurance
Moore Norman Technology Center - South Penn
High School Diploma -
WESTMOORE HIGH
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