Nicole Wallace
Chesapeake,VA
Summary
Motivated Internship Student working toward Certified Substance Abuse Counselor licensure. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of MS Word, QuickBooks, and Kipu Health.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Internship Student
Prosperity Eating Disorders And Wellness Center
05.2023 - 08.2023
- Reported back to supervisor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with clients in group therapy 15 hours weekly.
- Interacted with clients during meal time Exposure Therapy 2-3 hours weekly.
- Practiced CBT, ACT, DBT, Art therapy, yoga and mindfulness with clients.
- Practiced administering EDI-3 Eating Disorder Inventory with clients.
- Analyzed problems and worked with teams to develop solutions.
- Led weekend processing group.
Office Manager
Cartridge Man
11.2020 - 05.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Handled all bookkeeping in Quick Books and Excel.
- Paid all Federal and State taxes including Payroll.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA08.2023
Skills
- Instructional Techniques
- Mindfulness Activities
- Therapeutic Group Activities
- Exposure Therapy, CBT, DBT, and ACT
- Organized to maintain client's records
- Empathic and intentional listener
- MS Office (Word, Excel, Powerpoint) experienced
- Virtual support group leader
- Client Relationships
Certification
Addiction Prevention and Treatment Certificate- Old Dominion University (2019-2023)
Affiliations
Deacon at Carrow Baptist Church located in Virginia Beach, VA (2022- current)
Timeline
Internship Student
Prosperity Eating Disorders And Wellness Center
05.2023 - 08.2023
Office Manager
Cartridge Man
11.2020 - 05.2023
Bachelor of Science - Human Services
Old Dominion University
Addiction Prevention and Treatment Certificate- Old Dominion University (2019-2023)
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