Hi, I’m
Nicole Washington
Allentown,PA
Summary
Hardworking professional with exceptional talents in fulfillment, communication and retail. Energetic individual with experience working in solitary role or as part of fast-paced team. Honest and punctual employee seeking to maintain full-time position that offers professional challenges and growth.
Overview
6
years of professional experience
Work History
Crayola Warehouse
Hand Packer
04.2022 - 01.2023
Job overview
- Maintained compliance with company safety policies and called violations to attention of management.
- Counted items to verify accuracy of orders.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Labeled containers, container tags or products.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
Walmart DC
Picker/Packer
07.2020 - 01.2022
Job overview
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Noted unsafe components inside packages and discussed concerns with supervisors
Macy's Department Store
Stocker Associate
11.2019 - 04.2020
Job overview
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Answered customer questions and provided detailed product information.
- Processed and packaged stock items for customer purchases.
Sky Zone Trampoline Park
Cashier/Customer Service Associate
11.2016 - 07.2018
Job overview
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Education
Lehigh Carbon Community College, Schnecksville, PA
Associate of Science from Med Science
06.2024
Lincoln Technical Institute , Allentown
Associate of Science from Medical Assisting
07.2020
University Overview
- 3.7 GPA
Skills
- Packing and Scanning
- Customer Order Fulfillment
- Safety Protocols
- Excellent Teamwork
- Ability to Adapt
- Attention to Detail
- Problem-Solving
- Customer Service
- Excellent Communication
Languages
English
Native or Bilingual
Timeline
Hand Packer
Crayola Warehouse
04.2022 - 01.2023
Picker/Packer
Walmart DC
07.2020 - 01.2022
Stocker Associate
Macy's Department Store
11.2019 - 04.2020
Cashier/Customer Service Associate
Sky Zone Trampoline Park
11.2016 - 07.2018
Lehigh Carbon Community College
Associate of Science from Med Science
Lincoln Technical Institute
Associate of Science from Medical Assisting
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