Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Brittany Jackson

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

11
11
years of professional experience

Work History

Supply Chain Operations Analyst

Frito Lay
Dallas, Texas
01.2018 - Current
  • Reviewed existing systems and processes for accuracy and compliance with regulations.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Developed SOPs for all supply chain-related processes including material sourcing, order processing and logistics management.
  • Developed dashboards to track progress against goals in order to monitor overall performance of the supply chain system.
  • Coordinated cross-functional teams in order to ensure timely delivery of materials while maintaining quality standards.
  • Played critical role in operational success of procurement, sourcing and vendor management, focusing on analyzing and troubleshooting issues and delivering speedy resolutions.
  • Monitored supplier performance using key metrics such as delivery accuracy, lead time, cost savings.

Project Team Specialist

Best Buy
Dallas, Texas
01.2013 - 01.2019
  • Build complex, completed solutions in a fast-paced dynamic environment; provide quality customer service and drive sales.
  • Assisted in resolving conflicts between team members by providing effective solutions that minimized disruption.
  • Organized monthly team meetings to discuss progress, prioritize tasks, and review results.
  • Developed and implemented project management plans for assigned projects.
  • Maintained detailed records of all project-related activities such as timelines, milestones, deliverables.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Case Manager

Life Path Systems
Plano, Texas
01.2015 - 01.2018
  • Engaged in the strategic planning, guidance, and faciliation of cross-corporate initiatives at Life Path Systems, collaborating closely with external entities such as the Health & Human Services Commmision (HHSC) and Texas Department of Aging & Disability Service (DADS).
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.

Education

Master of Business Administration (MBA) -

University of Dallas
12.2018

Bachelor of Arts (BA), Psychology -

Louisiana Tech University
12.2013

Skills

  • Root Cause Analysis
  • Regulatory Compliance
  • Issue Identification
  • Audit Support
  • KPI Analysis
  • SAP
  • SQL
  • CSM
  • Microsoft Excel
  • Oracle
  • Peoplesoft
  • Document Management

Professional Highlights

  • Executed innovative strategies, enhancing analytics efficiency, and eliminating deficiencies.
  • Fostered and formed relationships that allowed me to do my best and be the best at what I do.
  • Enacted impactful training initiatives for both operations and sales team.
  • Generated 95%+ scores every month in all categories of performance review, exceeding self-set standards and goals.

Timeline

Supply Chain Operations Analyst

Frito Lay
01.2018 - Current

Case Manager

Life Path Systems
01.2015 - 01.2018

Project Team Specialist

Best Buy
01.2013 - 01.2019

Master of Business Administration (MBA) -

University of Dallas

Bachelor of Arts (BA), Psychology -

Louisiana Tech University

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Brittany Jackson