Nicole Watts
Memphis ,TN
Summary
Results-driven PMV Operator at Nike with a strong work ethic and attention to detail. Enhanced production efficiency through effective teamwork and machine operation. Proven ability to troubleshoot issues and maintain safety compliance, contributing to a streamlined workflow and improved quality control.
Overview
2027
2027
years of professional experience
Work History
PMV Operator
Nike
2021 - Current
- Operated machinery to ensure efficient production flow and quality control.
- Monitored inventory levels, conducting regular checks to maintain stock accuracy.
- Collaborated with team members to streamline processes and enhance operational efficiency.
- Assisted in training new operators on equipment handling and safety protocols.
Cashier Team Lead
Stepherson's Super Lo Groceries
Memphis, TN
2017 - 2021
- Supervised cashier team, ensuring efficient transaction processing and excellent customer service.
- Trained new cashiers on point-of-sale systems and company policies, enhancing team performance.
- Managed cash register operations, maintaining accurate cash handling procedures and balancing drawers.
- Coordinated scheduling for cashier team, optimizing coverage during peak hours to improve service quality.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences and loyalty.
- Implemented process improvements for checkout efficiency, reducing wait times for customers significantly.
- Monitored inventory levels at registers, ensuring adequate supplies of change and paper for receipts.
- Conducted regular team meetings to discuss goals, share feedback, and promote a collaborative work environment.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
Education
GED -
Messick Adult High School
703 S. Greer St. 12-2012
Skills
Attention to detail
Problem-solving
Teamwork and collaboration
Troubleshooting
Machine operation
Equipment operation
Efficient multitasking
Forklift operation
Production work
Warehouse operations
Strong work ethic
Teamwork and communication
Positive attitude
Teamwork and coordination
Good communication
Punctual and reliable
Following instructions
Valid Driver's license
Effective communication
Safety compliance
Timeline
PMV Operator
Nike
2021 - Current
Cashier Team Lead
Stepherson's Super Lo Groceries
2017 - 2021
GED -
Messick Adult High School